Does a great job
Joseph Potozkin
12/16/2024
I bought this 2 months ago and very happy with the results that i am getting
Originally posted on lg.com
Yes, I recommend this product
Long-time owner who just used the 10 year warranty
Saadfadfa2024
10/15/2024
I purchases this washer in 2016 and it has been very good to us. We just had our first issue with it and it was covered by the 10 year warranty.
Originally posted on lg.com
Yes, I recommend this product
Replacement Bearings
Toad5158
10/9/2024
Disappointed that LG does not maintain replacement bearings for the washer. A washing machine should last more than 9 years.
Originally posted on lg.com
Yes, I recommend this product
OK washer
Housewife Barbie
9/20/2024
Bought this washer less than 10 yrs ago have had it repaired multiple times. Rotor and stater still under warranty but took at least 3 phone calls to get authorization for the warrantied parts.
Originally posted on lg.com
No, I do not recommend this product
Easy to use
Neale Allen
9/19/2024
Works fantastic Love it and the fact that it uses less water is great
Originally posted on lg.com
Yes, I recommend this product
Gilhodges
8/29/2024
Great dryer thus far. Unfortunately the instruction manual is useless when it comes to the functions and the website itself doesnt offer any useful information. Am I missing something?
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Quality
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Draining issue
Jldport
8/17/2024
My model wm3170cw will not drain as of today. We cleaned out filter and drained water but it will not complete the cycle
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Quality
Value
Not durable. Miserable repair experience
IMNothappy
8/16/2024
Broke after 8 years of light use. LG was not helpful for repairs. They set me up with a repair place that didnt show for the appointment and didnt call. After 6 calls speaking with 3 different people and no return calls I gave up. I will never buy an LG again
Originally posted on lg.com
No, I do not recommend this product
Great Product
Chaim Jakobovits
8/12/2024
I bought this 9 years ago and works very well. Just one time needed to repair a small part
Originally posted on lg.com
Yes, I recommend this product
Nice Washing Machine
miket1956
7/12/2024
Worked great until get OE error. Called LG service. Trying to use 10 discount I got on LG service call but no response yet.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Bad Drain Pump
iKnowLGwashers
7/5/2024
It works well but the drain pump is bad. Most people I know who own this actually 100 of them have had to replace the pump.
Originally posted on lg.com
No, I do not recommend this product
Easy to use
Lee Guo
7/1/2024
The unit is very easy to use and no learning curve is required.
Originally posted on lg.com
Yes, I recommend this product
Tremendous washing machine
One of many adopted
5/4/2024
My washer is now over 10 years old. Has been washing clothes almost non stop. My family grew immensely because we became adoptive parents of less fortunate kids 28 in total during the time this machine was owned. I inherited the washer once the parents moved to a smaller home after retirement
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Quality
Value
problem solving assistance
Bmnk
2/2/2024
So far so good The washer has been working fine with various load sizes since ew bought it we havent really run into any issues other than perhaps how easy it is to clean in the area where the door closes and opens where the rubber material is. We had a sharpie fall in there and we didnt even notice for a long time but that might not be the washers fault. My only issue is that when a problem did come up the instructions on what exactly was wrong were incorrect. I checked the different instructions I called and then I reached out to the numbers i was given but they all mentioned different things. My father was able to fix it and it was something else entirely from what customer support and the Q/A for fixing things said. Also its a little too convenient that problems came up near the end of warranty but again that might not be purely the washers fault.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Value
Easy to operate
Easter Lake
1/15/2024
We purchased this LG washer to replace our other one. We were happy with our last one and given this one was on sale it seemed like a no brainer. Home Depot delivery was free prompt and professional. Have done several loads of clothes and it seems to spin dryer than last one which means we dont have to leave in the dryer nearly as long.
Originally posted on lg.com
Yes, I recommend this product
LG Washing Machine
Eburley
1/8/2024
The washer has broken down twice since I purchased it. It is not a good product. Ive owned several washers and never had problems with them. The LG washer is supposedly more advanced than my previous washers yet has cost me hundreds of dollars in repairs and countless hours of inconvenience. Im a parent with two small children so a non-functioning washing machine is a big problem. I decided to replace the washer instead of spending more money on repairs again.
Originally posted on lg.com
No, I do not recommend this product
Works well little loud
Steve77777
11/14/2023
I bought this a couple months ago and everything works well just like our old one that we were replacing. The only weird thing is this newer model is louder than the older model which wasnt to be expected but other than that it washes clothes.
Originally posted on lg.com
Yes, I recommend this product
Notsure80
11/6/2023
I am happy with the product but I need my parts to repair my washer. Not sure if they have ever been ordered?? My family need the use of our washer asap.
Originally posted on lg.com
No, I do not recommend this product
Dont buy
Katmh
11/4/2023
So disappointing. Ive had the machine repaired $300 because it wont empty and I end up having to spin a second time. It still happens often. Also emptying the drum through the short tube at the bottom is messy and difficult. The service rep was helpful but it took over 30 minutes to empty. Ive never had a washing machine that Ive had to do this.
Originally posted on lg.com
No, I do not recommend this product
The worst experience
Drspeech
11/2/2023
LG offers absolutely the worst customer service I have ever experienced. I will never buy an LG product ever again
Originally posted on lg.com
No, I do not recommend this product
Great work
Soner Mercan
10/17/2023
They have an excellent service. My machine was leaking and not able to wash they fixed so fast.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Quality
Value
Pump breaks and smells build up
RZ82
8/22/2023
In 8 years I have had to replace the pump 3 times the first time naturally outside my warranty window. And despite always always always leaving the door open after a cycle the mold buildup around the door and smell with the drum is disgusting. I will never buy a front load washer or an LG anything again.
Originally posted on lg.com
No, I do not recommend this product
GREAT HELP IN FIXING MY WASHER PROBLEM
sandra39
7/26/2023
I had a load of clothes in my washer and it would not spin enough to put the clothes
in the dryer. The water would not drain. The agent that helped me that was so kind
and patient. She sent me a set of instructions telling me how to drain the water from
the washer then clean the filter. I did it and it worked right away. It saved me money
from having a repair person to come and do this. THANKS TO THIS AGENT
Originally posted on lg.com
Yes, I recommend this product
Solid quality appliance
EhrenZoner
5/14/2023
Ive had this for about 7 years now and I have been mostly happy with it. Its a little tricky to keep the rubber door liner clean: you need to be diligent about running the tub clean regularly and wipe around that door opening I did need to have the drain pump replaced recently but this was an inexpensive repair.
Originally posted on lg.com
Yes, I recommend this product
Great value
NorthShore
4/7/2023
Able to be laundry efficient with this magnificent washer
Originally posted on lg.com
Yes, I recommend this product