Worst Product! Don't waste your money!
smtahi
1/11/2022
Bought Dishwasher 2 years back. Paint started peeling off after 1 year. Dishwasher stopped working after 2 years. I wish there is an option to provide negative rating
don't buy samsung appliance. samsung appliances has poor durability.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible
RLNY
1/11/2022
we bought a brand new suite in 2018. we started having problems with our dishwasher last year (2021) and was told because of covid no one would come out. now we just had a servicer come out and the part + labor + what we paid the samsung rep to come out ($100) to diagnose the problem would end up costing more than the machine! if samsung came out when the problem started the warranty would have still be in place, very disapointed in samsung and their product that didn't last long
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke in 2 yrs
RyeN
2/12/2021
we have all samsung appliances even tvs. a screw came off on the side inside frame and service guy said dishwasher is not repairable. so pretty have to get a new dishwasher. so.. goodluck to us.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible dishwasher & even worse service
Kevin Farthing
12/6/2020
this dishwasher will not even remove fresh ketchup squirted on dished right before starting the heaviest wash cycle. the service technician says it is working as it should????
if you are shopping for appliances, run as fast & as far as you can from samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible
MCVA
8/5/2020
fails to clean 75% of every load. we have tried all the trouble shooting techniques and still fails. the most frustrating part is that it fails to clean any coffee cup or bowl no matter what position we place them in.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Doesn't wash, not happy with it
JOSHUA HENSON
7/30/2020
dishwasher does not clean. try to run a cycle and the dishes just get wet, no matter what setting or detergent. it worked great to begin with but started having trouble after about 6 months. i have tried every troubleshooting suggestion, detergent and setting. i worked for a big box store delivering appliances and samsung was always my recommendation, but not anymore. we tried to get samsung to come to the house to look at it before the warranty ended but they canceled and cant even get anybody on the phone now. we bought a whole kitchen set and love the other appliances but will never purchase again due to poor service.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Needs a new part after a year
Shar
4/5/2020
the part that needs to be replaced is very expensive so i decided it wouldn't be worth it and i will be buying a different brand dishwasher.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Unhappy Customer
W0629
1/10/2020
dishwasher only lasted a few months before repair had to be made under warranty. same problem arose within a couple of months. samsung said they wouldn't cover the faulty repair. money wasted!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Big disappointment - doesn't clean dishes
Phred
12/29/2019
this machine doesn't clean dishes, cleaning the parts does not help, and calling samsung tech support, they answered ge service so it's just some outsourced company.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Horrible cleaning job
Jennifer
12/12/2019
i've tried a couple of brands of detergent and use rinse aid but the dishes come out looking exactly as i put them in. i've read the manual to trouble shooting and thats the solution if gives.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Cleans great.
Dominickwalton
8/26/2019
I'm coming from a different manufacturer dishwasher I'm not going to name but the Samsung definitely cleans better. The dishwasher is also very quiet compared to my last one so that's great. I'm able to fit more dishes in the washer I don't know how with the same size dishwasher lol. And last it looks very sleek, it's a nice looking dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Major Upgrade!!
catz139
8/26/2019
A great gift for a growing family! My wife and I had a 10-year-old dishwasher that would constantly leave food residue after each cycle. As you can imagine, this was extremely annoying and frustrating! We invested in the Samsung Integrated Top Control Dishwasher and now there's no looking back! One of the best features is the Hi-Steam wash. It works great cleaning off food debris. I also like the hidden controls! With a toddler walking around the house, she tends to push random buttons, and now I don't have to worry about this! Lastly, the adjustable rack is very versatile. With my old dishwasher, I had to wash large dishes by hand, but now I can adjust the rack and everything fits without any issues. Great feature and it is so quiet! I would definitely recommend the Samsung Integrated Top Control Dishwasher to anyone, whether you are in the market for a new dishwasher or just browsing. I'm glad we have it in our home! Great addition
Originally posted on Samsung.com
Yes, I recommend this product
The Best Samsung Dishwasher
lory102
8/26/2019
I love my new dishwasher it's so lovely stainless steel and easy to meet it clean and the control is on the top hidden which are great if you have toddler and the dishwasher was so amazing quiet compared to our last dishwasher and it's clean my dishes and dry.
Originally posted on Samsung.com
Yes, I recommend this product
Stand by your product Samsung
Timm08
8/21/2019
first the dishwasher started having problems draining, then it wouldn't complete a cycle, now dishwasher does not even turn on. trouble shoot is a joke.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
WOW
Greg 61032
6/4/2019
so quiet, i love it. just installed, only ran the rinse cycle to test... waiting to fill it and check performance.
customer support is great too!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Features
Dsteele111
3/19/2019
I bought this dishwasher 3 months ago abs I love it
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Poor design
mamajon
1/16/2019
I have had this dishwasher for a couple of months. Allowing time to get accustomed to it. I hate the configuration of the tines in the racks. Too close together and slanted too much. Making it difficult to load. I could load twice as much in my old GE and it cleaned every bit as good. I bought this one was for the food disposer. It was a big mistake.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worked for 5 months - Issue still not resolved
S a m a n t h a
1/4/2019
Bought this dishwasher along with a fridge, microwave, and oven. The dishwasher would not turn on after 5 months of using it. We ran it about 2-3 times per week. We thought that this would be an easy fix or quick replacement. However, we have had the Samsung provided repair technicians out to our home 3 times and an exchange "pending" for a new dishwasher scheduled. No working dishwasher for about a month.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
StormWash Review
soccerguy_250
12/4/2018
The Samsung Top Control Dishwasher with StormWash gives a first impression of a high-end designed appliance that has the capacity to handle anything that comes its way. With a modern look sporting sleek lines, a soft blue glow from the handle and control panel, and a fingerprint resistant finish it's an addition guaranteed to spruce up any kitchen.
Behind the door I found plastic coated metal upper and lower racks that will protect anything placed on them however will likely be prone to cracking and rusting. The adjustable top rack helps to accommodate larger items on the bottom rack which allows larger stock pots to still be washed. I found that if the racks aren't loaded exactly as specified in the instruction manual, the layout of the racks don't allow for much freedom in regard to placement. The bowls are designed to only be placed down the middle of the upper rack with takes away quite a bit of space for plastics. I'd like to be able to place bowls on the bottom rack instead. The instruction manual indicates that up to two saucers can be placed on the bottom rack but this isn't feasible. The cutlery racks appear to have been designed with functionality in mind however these could have been executed a bit better. Although each piece of cutlery should fit in a slot, the only way to do this is with the handles down. When removing cutlery from the holder, the only option is to touch each piece where food would go. This is unsanitary. I didn't use these as designed and left the slot covers up. The wine glass holder are an interesting feature that I've never seen before. I tried this and was only able to fit three glasses in each rack whereas the instruction manual shows four on each side.
The StormWash feature seemed to work well when it was used as it removed semi-hardened materials from a stockpot. When the wash cycle is complete, the door will open twenty minutes before the timer is up to help facilitate drying. There is an option to disable this which prevents children from opening the door but at the cost of effective drying. With both options, plastics on the top rack weren't completely dry even with the use of JetDry rinse aid. The Top Control Dishwasher with StormWash looks great on the outside but has some room for improvements on the inside.
This review written as part of The Insiders program.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Leakage Check
DisappointedCustomer47
11/27/2018
Only had the dishwasher for 1 1/2 months and already I am getting an error code of leakage check. Samsung is ridiculous! Called customer support and they say it's an installation problem but the dishwasher is just defective. When you use it, there's a buildup of moisture that lays in the bottom of the dishwasher pan that keeps setting the LC sensor off. This is just why I don't buy Samsung products
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Sleek and quiet dishwasher
SARATC
11/19/2018
Love the look of this dishwasher. Great upgrade from previous machine thanks to being a part of the Samsung Insiders program. The Stormwash feature is nice and does a good job cleaning. Was amazed t how quiet it is. Have had to put ear up to door to make sure it was running. Still working to dial in rinse aid as I am having a film left of some items. Overall a solid machine with a great look. Rack layout is leaves a little to be desired, instruction book lays out how items should be placed. Love the machine and would recommend to others.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the stormwash feature
Caris87
11/9/2018
Comparing this dishwasher to my previous, would be comparing apples to oranges because there's no comparison. This is a fantastic dishwasher, it even looks beautiful in my kitchen.
Things I love are the stainless interior.
The fold down features that are in the bottom rack, making washing bigger pots and pans so much easier and customizable.
The wine glass holder is also a nice feature.
The double lidded utensil baskets are so easy to load and take out to put utensils away.
The touch keys are a nice addition and have multiple options. Though the cycles can be rather long.
The sanitizing feature has also been a perk!
It's so quiet, I often wonder if it's even on!
Things I don't love are the auto release door, having little kids, that's not always a convienient feature.
And without using the stormwash feature, some items just don't always come completely clean.
But all in all, this has been a fantastic dishwasher for us!
I was fortunate enough to review this an Insider.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Nice look
Dee t
11/2/2018
Brought sometime in August. Electrician scratched it. Process to replace it was somewhat difficult.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Loving the fingtip resistance
Imurboss
11/1/2018
Purchased this dishwasher to match all my other appliances in my home. Glad I did.got a great deal and the look is sublime
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Dishwasher
Looking good
11/1/2018
Nice and quiet, looks great, cleans dishes well and works well
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice dishwasher stainless everywhere.
Gbig
11/1/2018
Stainless in and out lightweight quiet And auto opens door to cool down works well
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Good looking smooth operating
Gbig
11/1/2018
Bought this over a month ago pleased with the appliance appearance and functionality. Stainless in and out .
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great job cleaning
MrCouponKing2018
11/1/2018
Excellent purchase and I'm so satisfied with the performance of each appliance. I would totally recommend these appliances to anyone.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very good Dishwaser, cleans like a champ
dcardin
10/31/2018
We purchased this dishwasher as a replacement to one that was left in our home when we purchased it. The StormWash has been a great addition to the features of a dishwasher, it dramatically reduces the "pre-wash" cycle done by hand. I will say that this dishwasher, even with a whole home filter in place absolutely requires a good Rinse Aide, otherwise you will be left with water spots. Also, don't cheap out on the detergent, it makes a huge difference. As you would expect from the "not quite top of the line" the dishwasher is a little noisy, however it is still quiet enough that you can hold a conversation in the kitchen while the dishwasher is running without raising your voice.
BEFORE YOU BUY, make sure you have continuous floor underneath your counter where the dishwasher will be installed. If there is more than ONE QUARTER (1/4) of an inch, you will not be able to level the appliance properly.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
So quiet and so clean.
Esmooht
10/31/2018
Does such a great job cleaning. It is so quiet you barely can tell it's running.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features and my dishes are spotless
Shany
10/31/2018
Love my dishwasher. Not only are my dishes spotless, they are dry.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sleek and Quiet
Jmdr18
10/30/2018
It's been 3 weeks now since I installed my new Samsung Top Control Stormwash Dishwasher. I have to say the moment it was installed, I fell in love with how beautiful and sleek it looked compared to my old dishwasher. The blue lights made it look very modern and fancy. I love how you can change the racks and make it adapt to whatever dish you put in. I actually put twice as much dishes compared to my old dishwasher and it always comes out sparkling clean. Another feature that blew me away was how quiet it was. I had to turn off my TV to hear if it was even running! There was only thing that had me scratching my head during the 1st few days was when I see the dishwasher partially open after the end of the cycle.... I had to ask my husband if he left the dishwasher open only to find out that it was another cool feature of the Samsung Stormwash called AutoRelease that's suppose to partially open the dishwasher at the end of the wash to improve the drying cycle. Overall I'm so happy with my purchase. Definitely a good buy!!! #SamsungInsiders
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Wow!
bp6311
10/28/2018
have had several brands of dishwashers in the past but this Samsung with StormWash is a dream. It runs so quiet I can barely tell it is running. I tested the StormWash feature by not washing off the dishes like I have always been forced to do in the past with previous dishwashers. I truly did the job and my dishes are clean without rinsing . The storage was brilliantly layed out and I can fit more dished in there than ever before. This is truly a blessing for those with a big family. It is very sleek and incredibly easy to use. I was able to use the features without any issue. The only surprise but known feature was the dishwasher door popping open near the end of the drying to vent and help with the drying. This was no problem for me but was unique to me. This dishwasher is a must have!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
No drer element needed!
distilledadrenaline
10/25/2018
Got this to replace my 14 yr old dishwasher that was leaving all kinds of foods and films on all of my dishes. It was long overdue to be replaced. As a regular samsung electronics consumer I decided it was time to test out their household products. Ordered this dishwasher based off reviews and its slick and clean look.
It has been installed for about 3 weeks now. It is much quieter right off the jump. My dishes have absolutely no film on them now and zero water spots! I have not used any finisher with this washer yet either. I was skeptical of the fact that it didnt have a heater element but all the dishes dry just fine. The dishwasher opens when the cycle is done instead of using electricity to heat dry all the dishes. I can highly recommend this product!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Piece of junk.
Ridazoe
10/22/2018
I got as a promotion from insider net. I had all samsung appliances except dishwasher. When I thought of buy it, I was very excited but it turned to disappoint. My 35 year old dishwasher did better job at cleaning then this one. Yes it is quite and I love hard food disposal idea but no matter what setting you do plastic doesnt dry completely. Some of regular dishes doesnt clean after 3 times of run.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Unable to use this dishwasher and poor support
Bonniew
9/28/2018
SO UNHAPPY. I have spent thousand buying all samsung appliances. This dishwasher came missing a kickplate. called support very nice chat but after waiting for weeks it finally showed up. The color is not a good match for the beautiful black stainless look. and it did not included the needed screws. Ater talking to support I have been shipped a document how to install and it looks very complicated. It comes with a rubber front and you have to do special installation of so that it will not leak and it will not be loud! It has been sitting here for weeks and I am washing all my dishes by hand. I am angry and very unhappy with Samsung. This is NOT the support I was expecting. I need a working dishwahser. I need help with installation and the missing screws not included in original delivery. HELP HELP HELP!! Will change my review if I can get a working dishwasher ASAP
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Leaves Dishes Dirty
gtmitchsailing
8/15/2018
I am returning this dishwasher and paying a restocking fee. It replaced a 15 year old dishwasher that worked great but didn't look good in remodeled kitchen. Had Samsung service come out and was told that we just weren't using it correctly. Blamed problem on our garbage disposal. So, we replaced the garbage disposal and still have dirty dishes. It's attractive and high tech but doesn't do what we bought it to do. Wash dishes!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
worse dishwasher i have ever owned..my old one worked better
aqua3111976
4/19/2018
I have had this dishwasher a few months and i must say i don't like it AT ALL!!! I am thinking of selling it a purchasing another one. The bottom rack is flimsy, the prongs are always falling down, i feel as though there isn't enough room for a decent load, i have to run multiple loads a day, i hate, hate, hate the open door feature at the end of cycle to "dry" the dishes...they are always soaking wet and then they end up spotted...i prefer a heated dry cycle. in order for my dishes to come out clean they have to be rinsed clean or i run the rinse cycle first then the wash. the only thing i do like is it is quiet, but you would expect that with any new dishwasher.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love this dishwasher
Pricewell
4/18/2018
The first thing I can say about this dishwasher is that it has a short cycle that allows you to wash small amount of dishes also another feature you can wash dishes on the bottom shelf only this reduces the short cycle by 10 minutes, the dishes come out excellent The only issue that I have is that the spring that keeping the door to open all the way doesn't allow the door to open fully hopefully with time for spring will readjust and the bottom tray will slide out easier overall this dishwasher is great I also love the feature that opens the door when the dishes are complete it helps it to dry faster plays a little too as well
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this dishwasher
Heatty37
4/16/2018
This dishwasher is quiet and it cleans excellently. It is very versatile with ways to change the height of the shelves. It is a very good value and I would buy it again.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value