Broke within a month - terrible warranty support
G33KYG4M3RGUR1
12/4/2021
within a month of purchase, microwave would not heat and would not turn off. only way to turn it off was to unplug it. been trying to get it repaired under warranty for several months now. no joy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Clock shorts out, emits sparks
Stretched
11/11/2021
you can't use the kitchen timer, something inside arc's and it resets the clock, it also has shorted out and reset the clock while sleeping. that's scary!
the first samsung pro i spoke with had me unplug it for 5 minutes and dismissed my worries that software can't cause a spark or arc by itself.
after taking to 4 other samsung pro personnel, i'll finally get a refund but noone has sent me any link that i'm supposed to choose how to get the refund. cheers tho cause i do have a reference number tho it doesn't do me much good.
the microwave wasn't damaged in any way.
it has awesome features and we loved the sensor reheat feature.
it sounds cheap when closing the door and it's super lightweight
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stopped working less than 2 months after purchase
TShedd
10/22/2021
we purchased this microwave on september 4, 2021. today october 22,2021, it ceased functioning as a microwave. the clock and light functions fine, but the motor (or whatever makes the heating element work) does not function.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Cooks food perfect also left overs.
Patty Allen
8/4/2021
cooks food perfectly also left overs.i really like sensor cook features.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
like all other Samsung products it is great
cLowe
3/18/2021
i don't know what that other person was talking about but we can see the food inside just fine and it get plenty hot enough . great microwave from a great company . definitely 5 star products .
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
MUST AVOID this microwave
Isaiah
3/13/2021
i purchased this microwave took it home then unboxed it, immediately as it came on i realised it sounds very loud and very rough. i have diverticulitis and cannot make it to a store to return this so now i am stuck with what i would consider an unsafe microwave. i would recommend never buying this microwave. i needed this to work, i counted on being able to use it as i should have but was seriously disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stop working after 18 months
Mikell Manuel
1/26/2021
while in the middle of warming up leftovers for dinner, the microwave just t stopped. samsung offered to cover the cost for parts to repair however, the appointment fee was $95.00 just to get a diagnoses of what the problem was. then a separate cost for labor which could be anywhere between $25-100. no thanks, it's cheaper to buy a new microwave and make sure it's not a samsung this time.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Size and power
gw18
10/6/2020
we needed to replace our 16 year old microwave. this one was the ideal size.
appearance is perfect. i like the push button door opener. better than pulling hard on the door to open.
the porcelain interior is a nice feature, but since it's black, you cannot see inside while cooking.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Already broken
KELLY ROOKUS
6/14/2020
weve used this less than a year. and its stopped heating. we have has terrible luck with samsung and i do not recommend their products.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Absolutely love Samsung appliances
NKKnoel
5/25/2020
we love it so much that we always buy samsung reliable products
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Good While It Lasted
BOBB
4/30/2020
bought in august 2018; in april 2020 it stopped heating food (it acted like it was heating as usual, but in the end the food was not heated).
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
cant keep regular clock
scott
1/21/2020
the clock never keeps the correct time. i am not talking about the cooking time. but i reset clock with time from time zone, and slowly but surely it does not
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
10/10 Amazing Product
Angelina
12/8/2019
i love the sound off option it has. you don't disturb anyone sleeping. it's not too small, but not too big either. real easy to clean. great product for a great price (got a nice discount)
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Did I get a dud?
bigtruckseriesreview
9/7/2019
burned out on me in less than 1 year. and that's with minimal use.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Was working
Tonyoh
5/19/2019
Worked for a little over two years then a terminal burned up without blowing a fuse and the door switch works as it should also tried to get support with no luck
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Black hole
trevsmaw
3/13/2019
I was excited about this microwave thinking the blue interior would be easier to keep clean. The blue interior is so dark and the light is so dim you can't see inside the oven when cooking. You need to be able to see is something to going to boil over!! Also, I don't think this microwave heats as well as other less expensive microwaves that I have had. Disappointed in this purchase. Wish I had my money back.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stops working wont heat up
Melis0218
12/27/2018
Havent had this microwave long and already had to unplug to reset multiple times. Now even that isnt working! VERY DISAPPOINTED!!! wont buy Samsung again!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ridiculous price at Aldis wuality
CindyGl
11/15/2018
I have had this for 6 moand already it doesn't circulate heat! I paid over $100 for this and I will never buy another product from this company again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great feature
MereS
7/24/2018
Recently purchased the microwave and love it so far! Best feature...you can turn off all the sound!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Microwave for the price range
Carlos8290
7/1/2018
For this price range this is a great Microwave unit, its big, powerful and looks really nice and modern. It was probably my best choice, the only downside is the size I purchased online so it is bigger than I expected and my Kitchen is small, but I definitely think it's worth it to make room for it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Heats very quick
NEman
6/16/2018
Had this microwave for one day heats quickly like the overall looks and function. light is dim door is dark cant see inside.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
GREAT MICROWAVE
FATHEADFRED
2/23/2018
THIS MICROWAVE IS ALL I NEED. IT IS IN MY OFFICE AND USED FOR HEATING LUNCH AND BREAKFAST. WILL HEAT EXTREMELY FAST. THE ONLY DOWN FALL IS THE DOOR IS SO DARK AND THE LIGHT IS SO DIM, IT IS DIFFICULT TO SEE WHATS GOING ON INSIDE. TO SOME THATS NO BIGGY. I LIKE TO BE ABLE TO SEE WHAT I AM HEATING.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Looks can fool you.
MDarrell
12/13/2017
I bought this product a couple of months ago. It doesn't heat anything. It also makes a very loud noise when I tried using it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good Product
Daniel2526
11/4/2017
The only thing I see wrong is when the oven is in operation the interior light isn't on. That's the only thing about this oven I don't like. Guess I like looking in the window and watching my food go around and around
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good looking product
Jeeves58
11/1/2017
I did not intend to spend much after my previous one suddenly died on me. When i came across this on the shelf i was very impressed with the interior ceramic coating. It works great and easy to use. The sensor cooking functions very well. I also tested healthy cooking feature and i think it is nice touch as well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Features
Trikerkeith
9/25/2017
Overall nice unit, the ceramic interior is a plus for keeping clean. I would like to have seen a lighter color ceramic and a brighter light
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love everything about it
Dcfrasa
9/17/2017
I love how big of a plate you can fit into this
And I love the price for it
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This product has excellent microwave space.!!
VickyV
9/17/2017
I really love this microwave.!! its really great with cooking measures & heats up my food perfectly every time.! im a proud owner of samsung devices all around my home.! i love my new microwave & im considering buying another for a friend.! thank you so much for this product.!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good item in a lower price
Samasumi
9/5/2017
Just bought and it works really good and I am gonna try other samsung products as well
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Overall great product.
Tinman11
8/28/2017
Looks good ,functions great and esay clean surface. Just wish the key pad was backlit
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
It has a mind of its own
Uncook
8/19/2017
This Samsung makes a lot of groaning sounds when cooking. Sometimes it works, and sometimes at the end of 4 minutes, the food is still frozen solid. I'm not sure if its broken or not, but it's so heavy there's no way I can return it without help.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Mostly Wonderful
TriTimesThree
8/18/2017
This microwave was purchased to replace one that is 15 years old. I was immediately surprised by how evenly this microwave heats food. I could hardly even tell that it hadn't come from an oven. I am particularly excited about the enamel interior. The microwave is beautiful, and easy to use, however, the buttons are a little hard to push, and there isn't enough light inside the unit. Even a light that you could turn on and off would be helpful. Otherwise, I am very happy with it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the ceramic interior and sturdy build
deedubwa
8/12/2017
Bought this model on the weekend after our microwave of 30 years finally quit. Considered buying another of that make, but the Samsung won out after considering all the choices. Nice control panel and options, attractive simple style and smaller footprint, a turntable (our old model predated that technology, ha!) and good solid clunk when you close the door. Love the ceramic interior and sturdy build, yet it's lightweight and easy to move around to clean under and behind. Great value, would recommend.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
LOUD! CANT SEE INSIDE
StevenF
7/21/2017
This microwave is terribly loud and sounds like something is wrong with the motor. The inside looks very nice with the carmatic coating, but you can't see inside when food is cooking. There is a light inside but the carmatic coating is so dark and with the door being black, you can't see inside. I've VERY surprised that design and engineering did not discover this as it only took me two minutes to. Will be returning this to the store. Love Love samsung but maybe microwaves are not for them!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Amazing product!
TeamTorres
7/14/2017
The microwave is very large! I love how fancy and minimal it looks. Heats the food up just right and it's not too noisy like other microwaves I've had before. It's easy to clean and move around. I highly recommend this product!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awesome microwave
Snuggs
7/11/2017
Looks amazing, love the sleek stainless and black colors, the digital display is nice and bright with big numbers and it isn't that loud
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung 1.4 cu. ft. Microwave
tony28
7/11/2017
Excellent look and style. Love the display. I love the fact that it has many different ways to cook/reheat food. Just purchased it today so I haven't had a chance to see how well it performs. I still believe that I will be very satisfied with this microwave as I am satisfied with all of my Samsung products. Samsung is the best!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
GREAT BUT DARK INSIDE
DCSALSERO
7/9/2017
WORKS GREAT AND EASY TO USE GENERALLY - VERY DARK INSIDE THE MICROWAVE THOUGH AND CONTROLS SOMETIMES NOT TOO RESPONSIVE
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Microwave for the price
JAJ1
7/6/2017
I love this microwave so far. The microwave is much quieter than my old one. I love the cooking sensor feature when you cook frozen vegetables and reheat foods. This microwave has plenty of cooking/setting options.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Loving My Samsung Microwave
BarginShopper17
6/30/2017
I recently purchased my Microwave oven and I absolutely adore it. There are so many features about it that I love. It's the perfect size for my family, it heats the food up fast, it's easy to operate and it has the oven option which allow you to cook a variety of foods as well as heat food up. It's a win, win solution for a busy, on-the-go lifestyle. I would recommend this product to anyone looking for a top of the line microwave at a very affordable price.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice mid-size microwave
vv222
6/21/2017
This 1.4 cu ft oven is perfect for family use and is large enough for holiday meals. The styling is sleek and fits in well with contemporary kitchens. The operation is quiet and the food heats evenly.
The only thing lacking are express buttons to heat food for 1, 2, 3 etc. minutes by only pressing the 1, 2, 3 etc buttons. But otherwise a good oven.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sleek and stylish microwave w/all the options needed
memeof3
6/20/2017
This sleek microwave has all the options needed. Cooks well and looks good in my kitchen too.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Cool looking!
singandsigns
6/10/2017
It has a modern look. The ceramic enamel inside is different than any microwave I've ever seen. I cannot say much about the way it works because I bought it as a gift. The recipients say it works well, though. A microwave is just a microwave, but when I saw this on display, I had to get it. It elevates the microwave world. Highly recommended for a modern look with easy to use features. (I've seen really advanced microwaves, but you need to be a rocket scientist to work them.)
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Ready to go right out of the box.
Lovetoeatfoodfromicrowave
6/4/2017
Opened the box, took the microwave out, put it on the counter, plugged it in, and used it. Easy to read functions, been using daily for over 2 months with outstanding performance each time.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
What I think about my microwave oven
bullhead520
6/4/2017
This microwave oven, has done everything to be expected and more.
I love the automatic cooking panel which allows me to bake potatoes and pop, pop-corn with great accuracy and no problems at all. I've been so satisfied, that you will soon see, how sincere I am.
Next week , my new French Door refrigerator is being delivered.
Thank You SAMSUNG
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
great product /great features
kitchencutie
6/4/2017
easy to clean, easy to use, great features- and functions- not that much bigger counter space wise than my cheap small microwave.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung microwave
KChappy
6/3/2017
Just purchased the samsung microwave. It is very pretty ans it seems like it is going to be pretty good. I love samsung products we have had allt of them
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
COUNTER TOP MICROWAVE SAMSUNG
Blessedmomof9
6/3/2017
I HAVE ONLY HAD MY MICROWAVE FOR LESS THAN A MONTH BUT THE PERFORMANCE IS EXCELLENT. I DO WISH THAT A LIGHT WOULD COME ON WHILE IT IS WORKING AND ON BECAUSE IT HELPS ME SEE WHEN THERE ARE SPILL OVERS AND WHEN SOMETHING IS BOILING. IT IS EASY TO CLEAN BUT I HAVE TO PUSH THE BUTTONS SEVERAL TIMES FOR IT TO RECOGNIZE THAT IT IS SET BUT THE START BUTTON IS SOMETIMES HARD TO PUSH. STILL I LOVE MY APPLIANCE, IT IS BEAUTIFUL AND LOOKS GOOD ON MY COUNTERTOP.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love it
Anna505
5/31/2017
Size is convient, easy to use. The space inside is big.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung is the best
Sicilia
5/23/2017
I love Samsung Products .I have Samsung TV Samsung smartphone Samsung microwave And my next steps gonna be Samsung dry and Samsung washer
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value