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2.9 | 165 Reviews

23 cu. ft. French Door Refrigerator in Stainless Steel

Samsung RF23HCEDBSR

Features

  • 23 cu. ft. Large Capacity
  • Twin Cooling Plus™

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 31"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Fresh Food Capacity: 15.7 (cu. ft.)
  • Freezer Capacity: 6.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
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Counter Depth

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

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Twin Cooling Plus™

The Twin Cooling Plus™ feature maintains both high levels of refrigerator humidity to keep perishable fruits and vegetables fresher longer, and dry freezer conditions means less freezer burn for better tasting frozen foods.

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CoolSelect Pantry™

The CoolSelect Pantry™ provides optimal temperature control for your food storage needs with Deli, Fresh and chilled options. Great for safely defrosting items within a controlled space.

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Ice Master

Our refrigerator's Ice Master produces up to 5.2lbs. of ice per day and stores up to 2.7lbs. of ice. This space-saving design leaves more room in the refrigerator.

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High-Efficiency LED

LED lighting beautifully brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Image Feature

Adjustable Shelves

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

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EZ-Open™ Handle

This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

Image Feature

LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

Image Feature

ENERGY STAR® Certified

ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Counter Depth Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

Twin Cooling Plus™ The Twin Cooling Plus™ feature maintains both high levels of refrigerator humidity to keep perishable fruits and vegetables fresher longer, and dry freezer conditions means less freezer burn for better tasting frozen foods.

CoolSelect Pantry™ The CoolSelect Pantry™ provides optimal temperature control for your food storage needs with Deli, Fresh and chilled options. Great for safely defrosting items within a controlled space.

Ice Master Our refrigerator's Ice Master produces up to 5.2lbs. of ice per day and stores up to 2.7lbs. of ice. This space-saving design leaves more room in the refrigerator.

High-Efficiency LED LED lighting beautifully brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Adjustable Shelves Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

EZ-Open™ Handle This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

LED Display with Water and Ice Dispenser An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

ENERGY STAR® Certified ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Features

  • 23 cu. ft. Large Capacity
  • Twin Cooling Plus™
Key Features
Ice Maker Yes
Standard Features
Cool Select Pantry with Temperature Control Yes
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Twin Cooling Plus™
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Shelves 5
Gallon Bins 3
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 3
Total Bins 6
CoolSelect Pantry™ Yes
Extending Half Shelf 1
Foldable Shelves 1
Interior Light High Efficiency LED
Shelves 5
Slide-In Shelf 1
Slide-out Shelves 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
EZ-Open Handle™ Yes
Drawer Divider 1
In-Door Pizza Pocket Yes
Water and Ice Dispenser Yes
Cubed and Crushed Ice Cubed & Crushed
Interior Light High-Efficiency LED
Large 2-Divider Opaque Bins Yes
Power
Energy Consumption 699 kWh/yr
Capacity
Total Capacity (cu. ft.) 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 31" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8"" H x 24" D
Product Dimensions with Door with Handles 35 3/4" W x 70" H x 31" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 28 1/2" D
Product Dimensions with Doors Open 35 3/4" W x 70" H x 44" D
Product Dimensions without Hinges or Handles 35 3/4" W x 68 7/8"" H x 28 1/2" D
Product Dimensions without Door without Handles 35 3/4" W x 70" H x 24" D
Shipping Dimensions 38 1/4" W x 76 5/8" H x 31 1/4" D
Net Height without Hinge 68 7/8""
Weight
Product Weight (lbs.) 297.62 lb.
Shipping Weight (lbs.) 321.87 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*
10 Years 10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 31"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Fresh Food Capacity: 15.7 (cu. ft.)
  • Freezer Capacity: 6.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

43% of reviewers recommend this product.

1 Stars

Ice maker freezes up

Tony 1/19/2022

the ice maker keep freezes up. i have to run the fast defrost every 7 days. also there is an offensive smell coming from the interior of the product. stay away from samsung product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Doesn't get cold. Ice Maker Freezes up.

Stephen 9/10/2021

piece of junk. i have the temperature set on 33 degrees and the coldest it will get is about 45. the ice maker freezes up every other month and i have to take it apart and blow it with a hair drier. avoid samsung refrigerators!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Don't waste your money

HLustig 8/3/2021

this refrigerator has been a problem since day 1 (ok, maybe day 30). didn't make ice. we lived with it until i had enough. had service here 4 times in a year to fix. 6 month later, ice isn't working, back of the refrigerator is icing up and not cooling the refrigerator. samsung says "no known issue" but read the comments here . almost every single person has had the same issue. they even list the motor running loud and stopping on their website as a known issue. how much money should we continue to pay. 5 years old and this is trash. buyer beware!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Problematic Ice Maker

Evie 7/21/2021

i so wanted a samsung french door refrigerator for a long tim and finally was able to afford one. ive had my fridge now almost 4yrs now and its just been issues with the ice maker after the first year. ive been very dissatisfied and let down by the brand. my sistee bought herself a new samsung fridge and had to alreasy replace a sensor sue to issues with the ice maker. its been a while, maybe a year since ive not been able to use the ice maker. just wanted to warn others of this common issue in samsung fridges.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Major design issues! Buyer Beware!

David 3/3/2021

this refrigerator started having issues around the third year we had it. there was ice build up in the back panel of the refrigerator, which leads to malfunction of the fan and eventually the refrigerator becomes too warm and humid. our food started growing mold on it. we had the entire back panel replaced, and the ice build up issue returned in a year. now we find ourselves defrosting the refrigerator every 2-3 weeks. we have other friends that own this refrigerator as well. if it's not ice build up in the back panel, it is a malfunction of the ice maker (ice maker is frozen solid and cannot dispense ice). with all the time, effort and money spent on repairing this refrigerator, it is easier to buy a new one.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT buy. Known flaws w icemaker

Carlos 1/7/2021

i am very disappointed in this refrigerator. my icemaker hasn't worked for years, and the cooling system repeatedly fails and my food spoils. i should not have to empty and defrost my entire fridge every couple of months. food spoilage is a health hazard.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Fridge is starting to purr

Jeff 12/28/2020

i have had this fridge since april 2019, less than 2 years old. i do not cook much, keep mostly essentials and snacks in it. 2 weeks ago i decided to buy more food and loaded the refrigerator, not too full, but enough. it has now started to purr. i will call for maintenance, i hate that a $1800+ refrigerator needs maintenance in less than 2 years. reason i gave a 3 star rating is up until now no trouble, and very quiet fridge. in last 2 weeks, the purring is getting louder.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

JUNK!

Giggy 12/23/2020

our refrigerator model# rf23hcedtsr/aa 5 year extended warranty ran out last month. our refrigerator broke down again! today 2 days before christmas. this piece of junk was worked on 5 times for 5 years. never fixed properly and they were just putting band aids on until our warranty ran out. we purchased all new samsung pieces of crap appliances 5 years ago, all had to be worked on at some time. the exception of the dishwasher that doesn't dry your dishes! what a joke stay away from samsung appliances. i will not even consider giving these to anyone i know unless they want to use them for a boat anchor! stay away!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid at all cost

dc85 10/9/2020

this refrigerator is a disaster. i'm warning you to steer clear of this unit. the ice maker is junk and will be a continuous issue for you. mine has been replaced three times and still doesn't work. do yourself a favor and do not buy this!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poorly crafted-disappointing Customer Service

NeilN 9/29/2020

this is a nice refrigerator. it is built with plastic parts that can easily break. we have had ours for 6 years, and only 1 person uses it...not a large family. the handle on the freezer broke off the door. this fridge has not been abused. i have had ge units that last 30 years. never had a problem. we even took out a 5 year extended service agreement, because i was concerned about a samsung fridge. i guess i needed 6 years. i looked this problem up and there were dozens of similar complaints about freezer doors breaking. when i contacted samsung, i though i might be able to get some consideration. thad didn't happen. just the offer to schedula a full cost service visit. i'll get this fized, but not by a samsung technician. also, won't buy another samsung appliance.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Pile of Junk

Haleigh 9/27/2020

bought the fridge brand new and after 2 years of use everything is breaking. the ice maker is freezing over and i cant pull it out because its frozen into place. because the ice maker is frozen over water is leaking into the freezer and causing condesation and ice crystals to form in the freezer. before this problem the power cool function stopped working and was actually heating the inside of the fridge while trying to use it. called a repair guy for the power cool function and he "fixed" it, it now takes about an hour for it to start actually cooling the fridge. do not buy a samsung fridge unless you want to keep paying a repair guy on speed dial to fix your new refridgerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

NO STAR REVIEW - Buyer Beware

BrianP 9/21/2020

the unit is not repairable after only 2 years. the unit will not cool after these small plastic parts leaked into the compressor from the inside of the unit. there has been no resolution by samsung after 7 weeks. i would give this refrigerator 0 stars if i could.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Absolute Junk

Harvey 9/17/2020

this is the worst junk i have ever owned. ice maker is worthless. it doesn't defrost so every 2 weeks i have to manually defrost it with a hair blower and the "cubes" are never whole three days after i thoroughly defrost it. we replaced the usint ($300+ a year ago). we needed to replace $400 worth of parts a year ago and now it is making a fan noise/grinding sound again. it is a 4 year old piece of junk. i will never purhase another product from samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Run Away!!!

nimedic 9/8/2020

i purchased my refrigerator from a big box electronics reseller on 06/27/2015 along with an extended warranty to replace my 20-year-old kitchen aid. within a few months the ice maker began freezing up every month or so and within a year, it was happening two to three times a month. in 2016 it was replaced but, the pattern continued. no one will service their refrigerators in my area because the repair could brick the whole unit. in july 2020, the refrigerator stopped working and i lost about $300 of food. i purchased another brand to replace my 4 y/o, $2500 + samsung. this issue is a known problem! there are fb groups dedicated to this topic. do your research and caveat emptor!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Piece of Junk

Brian 8/26/2020

the refrigerator broke down after only 2 years and, when all is said an done, it will have taken well over a month to get it fixed. there is only 1 approved samsung repair co. in my area and they are hard to schedule an appointment with because they are busy. no one else was able to figure out what went wrong. it turns out, after a power outage, a computer board and the compressor failed. this is crazy for an expensive appliance only 2 years old.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

came with house - works wonderful

kareng 8/15/2020

we are fire survivors , lost everything. just bought a used house that was full of appliances. due to all the power outages and house being empty for year... all worked. we had repair person come and replace all the internal parts under our new house ins-- now it works great ... for only addition 75.00 house call. the parts came quickly and work great.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy

PAUL SCAFIDI 8/7/2020

this is by far the worst purchase we have had in appliances. just after the warranty the ice maker went and can't be fixed. new ice maker almost $400 not counting install. the condenser fan went after that because the then drain line freezes and the fan froze and had to be replaced. $300 w/install. now the board is going or the thermostat is gone. temp lights flash saying it is too hot in frig. i have a thermometer in the frig and it reads 25 degrees, but the temp is set at 39 degrees but the blinking light says it is too hot! repair person is on his way. anticipating another $200-$300 in repair bill. oh, called samsung about the ice maker and the fan and they said sorry out of warranty. frig cost about $2400 and broke down at exactly 3 weeks after warranty expired.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Sort of a nightmare

MIACHAEL CLARKE 7/30/2020

this is a well-designed product in many respects. appearance, use of space, and efficiency all get high marks. unfortunately, this model and several others i have read about have a known flaw that causes ice to build up around the condenser fan, resulting in a noise that eventually sounds like a lawn mower in your kitchen. after time the issue will cause the fan to stop turning and the unit to stop cooling altogether. if you do a quick google on the issue you will find no shortage of similar accounts. once the warranty expires, you are on your own. samsung has refused to address the issue in any way and is of no help other than to refer users to service options. i have had parts replaced on two occasions after the warranty expiration, spending around $700 in total. never again, samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

A lemon ...

ABY001 7/4/2020

ice make broker down with the second year - noted a lawsuit was filed in 2017 for this very problem so not surprised. now the fan is fried and fridge cooling system has failed - repair person coming monday. meanwhile my parents fridge is still ticking with out fail for the last 30 years!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointing Performance

AdamE 6/27/2020

the ice maker does not work for more than a couple of weeks before freezing over. we've had to defrost this thing too often. it is easier to make ice the old fashioned way. currently the fridge will not cool lower than 50 degrees. we have had to throw out $$$ in groceries. on the positive side, the lights work, as does the freezer. we will not buy any more samsung appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Have to manually defrost every 2-3 months

Philip 4/25/2020

looks good until you have to fully defrost unit every 2-3 months. internal temps climb, unit leaks water. samsung knows of this defect and cannot fix it. happens to all who bought this model
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

expensive refrigerator, expensive repairs

Dave7272 4/17/2020

after only 1.5 years of operation, needed a $300+ repair. ice buildup and evaporator cover failure. barely beyond 1 year warranty. disappointing for such a costly unit. you've lost a customer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broke Often, Icemaker Terrible

Very Bummed 3/18/2020

broke within months and 1-2 times per year since. terrible icemaker has frozen ice all around it just about every other week that has no fix. fan, sensor, all kinds of things have broken.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Water and Ice

DanJohn 3/2/2020

ice machine ceases all the time because of ice build up and defrosting inside the ice maker. and water sprays everywhere when you remove the water filter to replace it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY

Debbie 2/29/2020

i have purchased 4 samsung refrigerators over the past 10 years & will never buy one again. every one of them the same thing happened. the ice maker freezes & doesn't make ice!!! save your money!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Didn't last

AndreaT 1/17/2020

we've been pretty happy with our fridge for the first couple of years. unfortunately we had to call repair 3 times and spent more than 400 dollars. we have now decided to buy a new fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Regretting my purchase

MattB 1/5/2020

ice maker freezes up and cooling fan in fridge compartment is making noise because of ice build up. too many problems for a fridge that is only 4 years old.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst ice maker ever

Neversamsungagain 12/13/2019

the ice maker broke just after the first year and the sensors for the fridge have gone out 3 times in the last 3 years leading to over-freezing the fridge. junk after only 4 years of use.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Freezer fan

Thomas 12/1/2019

this review is for a samsung rf23hcedbbc/aa don't buy one of this. this fridge is pretty new and it has been taken care off real good in a clean kitchen. it is a piece of junk.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do your research!

Tom K 10/26/2019

stay away!! it will fail you, ice maker will freeze repeatedly, and you components will fail causing strange noises and constant reboots jeopardizing your food safety...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker failed

Kolby 10/21/2019

our ice maker stopped working and now leaks down the front of our fridge. even causing a small rust spot on our $3000+ fridge. other than above mentioned items, the fridge has worked well.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Worst Fridge I've ever had!

Scott 10/16/2019

absolutely the worst ice maker ever! 2 glasses of ice and it's done all day. it freezes up after 3 mo. even broke 1x and bucket cracked. needs defrosting 2x a year. terrible use of space inside
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad Icemaker

John W 8/23/2019

number one developed a water leak within 24 hours of delivery. number two's ice maker stopped working within four months. multiple repair attempts didn't help, i had to defrost the icemaker monthly.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

do not buy this!

KK23 8/22/2019

do not waste your money. the icemaker freezes up at least every other week. you'll tear your hands up trying to break the ice out so it will start "making ice" (all 3 pieces it produces) again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice Maker

Beach Bum 8/1/2019

our only complaint is the ice maker. it works but the capacity is nowhere near what we need. also the ice dispenser itself is rather slow.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disastrous experience

Zed M 7/18/2019

three years in, fridge froze everything with water, including the water dispenser. resulted in major flooding damage in kitchen and basement due to a burst pipe.six months later, same problem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy

Krisr 7/16/2019

ice maker freezes chronically from design defect. class action lawsuit active. meat /cheese drawer has a seam where shredded cheese can get stuck. french doors do not seal well
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DON'T BUY

whatsnottaken 7/11/2019

icemaker has issue and will freeze up and drip all over the inside of your fridge. buyer beware
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Door won't seal - Causing moisture buildup

Ryan N 6/29/2019

door became warped just outside of warranty (sagging very badly). no longer seals -- i suspect it's always been this way and i just never noticed until it got real bad.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

piece of junk

twltwl 6/27/2019

i had troubles with the ice maker after the first year. i had a repair man come out 8 times just for the ice maker alone. now it is freezing.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Known issues

BenB67 6/15/2019

it constantly needed to be repaired and froze up do to not draining properly. i had to have it replaced within two years. in addition, the main shelf cracked because it doesn't have proper support.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

WORST FRIDGE EVER

JL106 6/12/2019

have the fridge 3 yr. on the 2nd yr, it broke down. got a part replaced ( about $150). and less than a yr, same issue again.. call the service, and was told that same fee applies. avoid at all cost!!
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Disappointment

RK_1 5/30/2019

door ice dispenser/maker froze repeatedly starting @ 18 mos. hundred$ repair. tech says such calls are common. condensate drain freezes, water collects at bottom of fridge and freezes/leaks to floor.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

I would give no stars if i could!

GmamaG 5/6/2019

This refrigerator is a complete piece of junk. I have only had it for 2 years and already need a new one. The ice maker stopped making ice and is completely frozen, despite defrosting it it still freezes up. Now it leaks water nonstop and doesn't make any ice. I've had it repaired a few times but it is something faulty with the design. I own all Samsung appliances (washer, dryer, oven, dishwasher, refrigerator) and all of my tv's are Samsung. I would never buy a Samsung appliance again! There are more complaints online then not about this product and i believe a class action lawsuit as well! Terrible!
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Icemaker Stinks

Karst 3/13/2019

I am very happy with the refrigerator but the icemaker is horrible. It never made very much ice. We would use ice and then have to wait a while until there was more. Now it freezes up constantly and the drawer gets stuck frozen shut. Don't recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Stay Away

jhc12 3/8/2019

Read about how it unthaws itself on its' own while still indicating -2 in the freezer. Samsung will do nothing to fix it and it is a common issue.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Failing Parts in five years

DGruman 3/6/2019

I bought my Samsung refrigerator less than 5 years ago for a condo that gets used about 5 months per year. Based on a couple issues with the ice maker and the unit not maintaining temperature I arranged a repair visit. The service technition recommended I need to replace the ice maker due to a cracked housing near the back of the unit which was causing ice build up and interfering with ice making... and it appears that at least one of the electronic control boards is failing (unit struggles to turn on and not maintaining temperature). Samsung tells me that the items described are not covered under warranty and the repair technitions's estimate is around $1800. Well, this less than 5 year old Samsung refrigerator will be going in the trash and I will be buying a new refrigerator and defintiely NOT a Samsung.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Faulty Icemaker

Dissapointed57 2/28/2019

Terrible product and Samsung does nothing. Bought this refrigerator three years ago and ice maker keep freezing up and will not produce ice. Mechanism replaced several times and problem keep recurring. Contacted Samsung customer service and they are nohelp
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Not good

Do not buy a samsung 2/25/2019

I purchased 4 years - do not purchase a Samsung appliance
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

"Unrepairable" after 4 years!!!! Don't buy!!

jfk66 2/18/2019

I'm still in shock but I've just been told that my four year old, out of warranty refrigerator is not repairable. The icing of the condenser was so bad it cracked the lining to a point that it could not be repaired. I called Samsung and was told too bad and I called HSN, the big Samsung repair center and they said that it wasn't a defect so it's just too bad. PLEASE, with the problems with the icemaker and with a problem with the condensor that others have shared here, DON'T BUY A SAMSUNG REFRIGERATOR. A lot of brands have their problems, even expensive Subzeros, but this problem is not unusual. I'm not some nut who can never be satisfied but to be told one's $2550 refrigerator is useless after four years is just absurd. Lesson also learned, per Wirecutter, get an extended warranty as refrigerators seem to have a lot of problems.
Originally posted on Samsung.com

No, I do not recommend this product

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Value