DO NOT BUY
Mike
4/16/2020
in 5 yrs, this fridge leaked on the floor 3x. tech said this model has issues + costs $400 for the improved drain leak kit. samsung refuses to fix this for me.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Beautiful fridge but many issues
Cris1959
8/3/2019
my beautiful fridge now has water leaking from under refrigerator door and ice accumulates under deli drawer. two door shelf bins have cracked off and deli drawer is cracked.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Be warned, 10 yr Warranty not bullet proof
Extremely disappointed
3/27/2019
We got the 2015 version of this fridge and it's been a nightmare. Two years in, It stopped cooling because the ice built up, we paid a technician to fix that twice, and now 4 years in - the condenser just died. Look up 84E error. Samsung is willing to give us a replacement for free but I just fpu d out its $500-600 to swap out. So now I'm going to go and buy anything but Samsung as a replacement as this is my second Samsung that has died.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker not filling trays with water!
Billywhichway
1/29/2019
Was originally excited with our new refrigerator but after several issues of not making ice we are deeply disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Always ices up and makes loud grinding noises
Hate Samsung Fridge
1/9/2019
DO NOT BUY!!! Purchased at Lowe's 3 years ago. A few months ago it starting freezing up in the vents in the back of the refrigerator. Large chunks of ice form and hinder the fan operation, thus making horrible noises. The only "solution" is to unplug the machine and let it thaw for a day or two. While storing all food in coolers! When the ice melts we plug it back in and a week later the freezing occurs again. Research shows this is a common problem due to design flaw.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst purchase we ever made
Deb Yachimowski
8/25/2018
Will never buy a product from this company again. Have had nothing but problems since it hit the 2 year mark. Refrigerator will not stay cold. The twin cooling system is a joke. The fan keeps freezing up. Have had the repairman here 3 xs and he doesn't know what else to try except junk it or start randomly changing parts to see if it will work. I have just had to unload the fridge part; for the fourth time since May and ;haul all our food to the refrigerator we have downstairs that is 25 yrs old. Ridiculous!! We are now heading out to purchase another refrigerator and I can guarantee it will not be a samsung!!!!!!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very happy
Nikiw84
9/9/2017
Such a practical design and looks beautiful in my kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
design of racks/shelves
richmj
9/7/2017
The shelves the fridge have a frame below the surface of the shelf which constrain the depth of the overall interior of the fridge, and constrain the height of the items that you can put below them.
The design of a few years ago (we had owned a previous version of this fridge in our old home) were not designed like this, and did NOT constrain the height and depth available on the shelves in the fridge. Returning to the previous design would be an improvement.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great refrigerator
Mike4ada
7/6/2017
Great refrigerator, I recommend it 100% , really nice product and simple
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
great upgrade
budgetremodeler
6/15/2017
replaced my old top freezer fridge with this one and i am very impressed. it is quiet with lots of space, and was so happy to send away my old out dated one!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung should stick to making smart phones
rjmemt
6/12/2017
I purchased this refrigerator because I have numerous samsung products and have been happy with them for many years, well I guess I should've know better than to buy a fridge from an electronics company! This is the worst fridge I have ever had. When the fridge works it is a great fridge, good room, adjustable shelving, lots of space, etc. The bad is that every three months the cooling element inside the fridge builds up with ice, and the fridge stops cooling. The first time it happened we called Lowes and they told us to call Samsung. After talking to Samsung they could not help us because they don't have a service center within 500 miles of our address. Lowes would take it back because it had been to long and Samsung wouldn't warranty it because we are too far away. No other service tech we talked to would touch it while it was under warranty. So long story short we manually defrost the fridge every 3 months and then it works again for awhile. I will not be buying anymore appliances from Samsung and will not recommend them to anyone!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This product has great features
moonette
6/7/2017
The shape is sleek and nice and also it performs perfectly good.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love this fridge.
Dragonfly46
1/5/2017
I love the many user friendly features of this fridge. The lighting makes everything easy to find, and it has tons of room. Also love the bottom freezer. Very easy to sort and organize.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Spacious Fridge
dlandsci
1/2/2017
This is a very spacious fridge. It is will laid out making access to the contents easy. It also seems to keep the produce fresher longer. I would definitely recommend this unit and would buy it again.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love it
Wolfmate
12/31/2016
We bought this fridge to replace a trio. Love this. It's slightly bigger and the 1 cu ft difference is huge. The lighting is great. Only three things I'd improve on: make one of the door shelves enclosed for butter, make the ice cubes bigger, and have the fridge doors automatically shut.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Refrig
RandyG521
12/14/2016
This is a great refrigerator. I have no need for an ice maker and didn't connect it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I LOVE my Samsung Refrigerator!
TedsWife
12/9/2016
My new refrigerator from Samsung is the same cubic feet as my old side-by-side refrigerator, but because of the way it is configured, it is so much roomier! I love the french-door design which makes it so easy to access all the food. I wasn't sure if I would like the freezer on the bottom, but it is working out beautifully! I just can't say enough positive things about my new Samsung, french-door refrigerator! Oh, and by the way, we got a GREAT deal on the price!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great refrigerator
DelavanJim
12/5/2016
This refrigerator is just what we were looking for. The temperature controls are easy to use, the bottom freezer is large and easy to ues,the LED lights are the best.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Value
onedemirish
12/4/2016
Sleek look better option French door fridge for the price I'm very satisfied and love the room
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
easy to use
nikkisgrandma
11/30/2016
love your products, so easy to set up and use. I love the color.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Fridge
kblr2028
11/21/2016
Works Great really like the look so much room perfect for our family
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
cool fridge ;)
cooooooooolfridge
11/8/2016
This thing is HUUUUUUGE. love it. Fairly quiet. And very spacious.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Wonderful
coolrunnings
10/30/2016
Quiet, cooled down quickly, easy to set up. This product exceeded my expectations. It's so nice to be able to see in side both fridge and freezer with the led lighting.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This is a really good refrigerator!
Msmith2466
10/12/2016
I love this fridge! It has a lot of room and is easy to clean! I have owned it 10 months and have no problems or complaints about it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Beautifully designed appliance
Prospero1959
10/9/2016
A beautifully designed appliance . Bright interior led lighting with very easy to move and reposition glass shelves. the pantry cooling drawer and the tuck away shelf are added bonuses. The compressor is extremely quite and the unit reached set temperatures fast. This unit has a tremendous amount of space in the main compartment and the bottom freezer. We are very happy with this samsung product and would recommend it to anyone.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Simple, large, easy to use
flhlady
10/9/2016
This refrigerator is easy to use, easy to clean, very large. Love it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
GREAT FRIDGE - 3 Door Nice feature
LakeLovers
10/8/2016
Good lighting-not too bright like some overpowering LED's. Lots of adjustable shelves!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Didn't want the in-door dispensers. This fits my needs perfectly.
BiggySmall
9/17/2016
Bought this frig because I didn't want the in-door water dispenser. Didn't want the possible water mess on our hardwood floors. Since there is no in-door space lost due to the ice maker, the extra benefit is larger door shelves.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
just what we were hoping for
DJEZ
9/11/2016
So far this has lived up to expectations. We couldn't be happier with the performance for the value.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Still learning but hopfully will understand all the good features
happyfloridian
9/1/2016
looks great some problem setting the temps and the ice maker still not working, I bought it out of the box good price and big size I hope the ice maker will come around and start working
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
OK
bikerchick52
8/29/2016
I love the design with the freezer on the bottom. I like the size of the frig and that you can only open half the door at a time. HOWEVER, under the 'cool select pantry' drawer, it leaks! Standing water accumulates and eventually spills out. Found where the water is coming from but don't know how to stop it. Have kept the drawer out and a towel in its place to sop up the water. Bummer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung refrigator
Lovelysamsung
8/19/2016
This refrigator was a real value for the money. It is very roomy inside. Does make some noise but really not that often or loud. Like the freezer on the bottom and the ice maker is so easy to get to
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Stylish Refrigeration
doglovermom
8/19/2016
We have had our refrigerator 1 year now and I love the French Door Style. I would never go back to a top freezer refrigerator again. We have gotten used to the pop & hum noises that seem typical with it. It has ample space, but sometimes we have to get creative with arranging some items to fit if it is full. The door shelves have plenty of space for all the items we put in them.
One thing I'd point out, is that the "humidity" buttons on the drawers slide too easily and sometimes are too far open for the types of veggies or fruit in the drawers. I also think that because this refrigerator does not have water in the door, the replace filter light comes on too soon for the amount of ice we use. It was also too hard for me to get it out without using a pliers.
While we have a stand alone freezer for most things, I was pleasantly surprised at how much the hubby was able to transfer into this freezer when the other one malfunctioned recently. So there is plenty of space and I love not having to make ice the old fashioned way with trays any more.
I would highly recommend this refrigerator if you do not need water in the door like us. I only wish the finger prints did not show. But alas, I keep wiping it down because I'm a freak about that and am training the men in this family to only use the handle.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
GREAT DESIGN
rodfam
8/11/2016
love look the deli drawer has its own temp. control. duel compressors. well lite when open.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
French door refridgerator
HeyU2
8/7/2016
We like this product for its simplistic design and easy to work with and adjust shelves, etc.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Outstanding
Joypat
8/1/2016
I love this product. I have had an old refrigerator for 15 years and it's so cool I was able to purchase the number 1 product out there....I really enjoy coming in from work and looking at it and how it has so much room for my food and drinks...I love it!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent value!
Toddp5413
7/30/2016
Great refrigerator at a Great price! I would recommend this product to anyone!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this product!
TimBen7
6/17/2016
We bought this after seeing the one my parents have. We love the "see everything" French doors. We love the lighting in all of the drawers, too! Super functional design! Definitely a winner!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
It looked smaller in the store.
CaGJr
6/15/2016
Amazing product ... Good design but to much plastic in bottom drawer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Only thing
Conservative24
5/29/2016
The fridge makes a popping sound about every 20 minutes. We had a repairman come punt to check it out and said it was normal. Other than the popping sound so far it's a great refrigerator.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good refrigerator
mesamsung
5/8/2016
Nice, sleek refrigerator with plenty of space. I like that the ice maker doesn't take over shelf space.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
very quiet
oceanman721
5/1/2016
When I went to buy this my husband was the one that wanted it. You can see what is inside and that sold him.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love Samsung Products
Rmuck8
4/4/2016
We have been buying samsung Products for years we love the product and customer support! You get high quality with great value!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this refrigerator except for small ice maker.
Localokie918
3/9/2016
I absolutely love this fridge execpt for the ice maker. My only problem is it is super slow and small. Otherwise it is a dream. We have had it a month and it is awesome except for a small clog in the filter. Rinced filter out and its working like a dream now. Would highly recommend it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
My black beauty!!
diller
2/21/2016
I had a frig that was 26 years old, it was still working but it had no room etc!!. My husband bought the Samsung stove & double door frig for me , OMG it's beautiful !! I open up the doors & all of the space & departments are great. Can't believe how you can see where everything is. The doors have all the neat shelves, the veggie department are see through, It's wonderful.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
LED lighting is a wonderful feature
Lynndoll
2/18/2016
This product has LED lighting which for the senior age population is a real plus . Love the quick slide adjustable shelf for tall items. Product doesn't have ice or water in door so both doors have deep gallon sized shelves, an important feature for us. Ice maker in freezer section provides plently of ice. Overall noise of operation is very low.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
New Fridge !!!!!
Stillworkin
2/11/2016
Just got my new Samsung refrigerator yesterday, I love the look. I had been wanting French Doors for a long time and finally treated myself to this beautiful new one. Had a side by side, but I love the wide fridge section in this one, The greatest thing is the LED lights. I need all the help I can get at my age. Thank You so Much for making such a wonderful product. I Love It. Melodie
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
NiCE Fridge
DEbuyer1
2/2/2016
Bought this fridge for its value and good looks.... maytag we had quit on a Sunday so ran out in a frenzy and stayes with the Samsung line and so far are impressed by the room, lighting ease of move in etc...
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Noisey
Oldmanriver
1/25/2013
This 25.5 cu.ft. French Door although beautiful is the most noisiest refrigerator my wife and I have even owned in our 45 years of marriage. It makes the loudest cracking noises and not just occasionally but a lot. Was told it would do this cracking but didn't realize they would be so often and loud enough to wake us up in our bed which is about 30 ft. down the hallway from the kitchen area. Also it makes a loud noise like a motor starting up and then will stop after just a few seconds. This happens off and on throughout the day and night. At first thought it was just starting to run but this is louder and never goes into a full run when doing this. Then last is there is a loud buzzing noise almost all the time when the refrigerator is not running, popping , cracking etc. Sort of like a motor whine you would hear off in the distance. We love the interior room it gave us inside the unit but just not sure we can continually stand it's noises.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This product is ideal for our family
hfof
1/8/2013
The design of the French Doors is just ideal for our family. The bright illumination of the interiors caught our eyes, it is truly beautiful. The fridge held much more than our previous side by side. The freezer portion with the sliding shelve makes it easier to store items. It is very quiet & so far, although it has only been only 1 week, I would recommend this product.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value