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3.7 | 148 Reviews

28 cu. ft. Food Showcase 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF28K9380SR

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28 (cu. ft.)
  • Fresh Food Capacity: 22.05 (cu. ft.)
  • Freezer Capacity: 5.75 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Food Showcase

An outer door provides quick and easy access to on-the-go items.

Image Feature

FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

Image Feature

Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Image Feature

Triple Cooling

Three cooling systems keep food fresher, longer.

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Image Feature

External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

Image Feature

Ice Max

A space-saving design keeps drinks cold with lots of ice.

Image Feature

ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Food Showcase An outer door provides quick and easy access to on-the-go items.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Max A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

2-Year Parts and Labor Limited Warranty on Ice Maker For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.
Key Features
Food Showcase Yes
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Stainless Steel
Number of Doors 4
Depth Regular (30" and above)
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Fingerprint Resistant Finish Yes
Wine Rack Yes
Showcase Door Yes
FlexZone™
Total Capacity (cu. ft.) 5.75 cu. ft.
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Drawer Divider 2
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light High Efficiency LED
Shelves 1
Power
ENERGY STAR® Certified Yes
Capacity
Total Capacity 28 cu. ft.
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 49.0" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 34 1/4
Net Height with Hinge 71 7/8"
Net Height without Hinge 70 3/4"
Width 35 3/4
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28 (cu. ft.)
  • Fresh Food Capacity: 22.05 (cu. ft.)
  • Freezer Capacity: 5.75 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

64% of reviewers recommend this product.

1 Stars

Its a Beaut but save your money!!

Nicholas Carter 2/13/2022

i bought one in 2017, this might be the new predecessor, beware! i purchased through abt it was a 31.8 cu if i can remember correctly. i've had numerous amounts of times they came to replace a fan or such and the last straw was recently when my refrigerator would not stay cold anymore and told my dye system was out. i would have to pay over a $1000 to fix this fridge that was now "obsolete" and supposedly samsung would not do anything for me anymore even outside of my extended warranty. went to abt to purchase another (lg) i'm dreading! it just arrived yesterday but i might have to bite the bullet and go back for this new one because nothing else is like it as far as style and true usability. i love samsung and all of the life style gadgets they provide, but thissss #frustratedsamsunguser
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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3 Stars

SAMSUNG doesn't do ice well

Becky Ostrowski 1/24/2022

this is our second samsung fridge, and both have the same issue... icemaker fails. why can't samsung use technology that even the cheapest manufacturer knows works? samsung icemakers make frosty ice that doesn't dispense well, freeze up, then quit working right after the warranty expires.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Horrible product and service

Vince 1/22/2022

purchased in 9/17, stopped working by 10/21. it still had a 5yr warranty on sealed system and a 10/5yr on the inverter compressor, but samsung said it was out of warranty. they finally agreed it was still covered. the authorized service center called but samsung told them the warranty expired, and that i needed to call samsung. a repairman came out under my home warranty diagnosed a compressor/sealed system issue. the samsung replacement parts did not fix it, and the 4yr old refrigerator is now garbage. samsung is willing to charge top dollar but does not stand behind the quality their warranty. i need to replace the refrigerator, but never with another samsung. if looking for a refrigerator that will last more than 4 years, don't look at samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
2 Stars

Finally gave up on the ice maker!

Laura B 1/11/2022

purchased this fridge in 2017, along with a samsung stove and samsung dishwasher. the stove and dishwasher bit the dust within 2 years, and we replaced them with bosch. we have now replaced the ice maker on this fridge 3 times, and it just froze over again. we give. just ordered a ge profile fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Do NOT waste your money

WASTE of MONEY 8/25/2021

this is by far the worst purchase i haev ever made. every month the ice maker has to be defrosted. it is 2021, my grandmother defrosted in the 70's. but three times now it has totally stopped cooling in the freezer. a loss of hundreds of dollars of food. but the first time the tech said it ran out of coolant and samsung designed it in a way it did not have a valve to fill it. he installed a valve. the next two times, including right now, no issues have been found. clean it all out and then magically it begins working again. samsung does nothing about the defective parts for the ice maker. literally nothing. there are thousands of reviews about this ice maker online and samsung refuses to issue a recall.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Expensive Mistake

Jeff 8/3/2021

just 2 years in the $500 gallery door had to be replaced due to a broken internal component that caused the handle to no longer unlock. fast forward a few months and the ice maker constantly freezes over and locks up and the freezer no longer holds a temperature capable of keeping things frozen consistently. beautiful fridge, but the repair costs and headaches for something that should just work (especially for longer than 3 years) aren't worth it. steer clear of this and any other samsung appliance and find one with a better warranty and higher mtbf. since our experience with this fridge we've stopped buying all samsung appliances and tech. (we have a couple of tvs, washer and dryer and other small tech from them)
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
1 Stars

Lots of room but poor quality

Pmedhat 12/29/2020

we've had the fridge for less than two months and already we're having problems with the ice maker and door seals.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Freezer failing in a little over 2 yrs

kevin 12/19/2020

purchased a little over 2 years ago and, for the most part, loved the fridge. little annoyance (i.e. crappy ice maker, frost in the freezer) until now. one bottom freezer stopped cooling slightly and a few days later i noticed a 20 lbs. ($200 brisket) was soft to the touch. inquired about what i thought was a great warranty between best buy + samsung to find out nothing is covered. 3k and a basically new fridge + over $2000 food ruined and no coverage? unbelievable. do not buy samsung.... also have the dual flex oven which is a piece crap...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Completely Broken in less than 2 years

Eddd 12/2/2020

our fridge came with our house purchase, the previous owners bought it a year prior, after forming the support ticket i found out the fridge is less than two years old. completely lost all cooling in both refrigerator and freezer. we lost over 400 dollars worth of food. calling support got me no where as i am being told i would have to pay upfront before they even come out to take a look at it, and they can't even look at it for another two weeks. i don't know how they expect someone to be without a fridge for two weeks.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Watch out.

TRIK 11/17/2020

This refrigerator model which I bought in November 2016 stopped cooling in less than four years. Samsung authorized service technician declared it beyond repair. Not reliable at all.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great features!!!

John 11/14/2020

I bought this refrigerator just over a month ago. I wasn't sure how much I'd like it, but I couldn't be happier. I thought the outer door access to the door shelves would be nice, but I'd never use it. Turns out, I use it daily. And the flex zone is outstanding. We're presently using it as another fridge, but we could switch it to a freezer in an instant. I love this refrigerator! And my wife loves how the fingerprints wipe off easily.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

But The Flex Drawer Though!

DadPlusMomAnd3Boys 11/13/2020

Absolutely love this thing. Worth every penny. We have had it for 5 months now. We haven't had a single issue, and I am finding new features I love every week.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome features and reliably cold!

Chadd185 11/12/2020

This spacious fridge keeps your stuff reliably cold and chills anything you put it in quick fashion.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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5 Stars

Ease of use

SNadaf 11/12/2020

We bought this fridge at the start of May '20 and it has been a great experience. It cools well and functions are easy to use. The showcase door is so helpful for frequent items. The spacing is perfect and stores a lot of food. Glad we went with this.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Most beautiful fridge

Ammal 11/12/2020

I bought this fridge because it's very big but at the same time it doesn't take up so much space. I love the flex zone and the no handles feature.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Very good looking and space saving Refrigerator

Nitin 11/12/2020

I bought this in 2018 and never had problems with this fridge. The best part is the flexzone that you can turn into a freezer
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Perfect

Jessprod 11/12/2020

This refrigerator is great. Has twice the space as my previous one yet only slightly bigger dimensions.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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5 Stars

Love it so far

Dennis 11/12/2020

Works perfectly and love its looks. Very well designed.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Showcase 4-Door with FlexZon

EuriBada 11/12/2020

First of all, It's quiet!!! Like the idea of 4 sections instead of 3. Have the freedom to make our storage as we wish. some ready to cook meat can store the flex zone. the Showcase feature is better than I thought. So most quick access is done without opening the whole door. One negative feature is a centralized integrated handle so sometimes the opening door with handle is ackwared. also, the control panel could be a little bit smaller. Other than that, overall we like the fridge. Hopefully last decade without any issue!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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5 Stars

Great Features

Kash 11/6/2020

I bought this refrigerator about a month ago I love that the bottom is flexible refrigerator freezer can't give a real thorough review because I haven't had it that long So far so good
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Great freezer

Sunset8023 10/29/2020

Big enough for space for freezer and great future and quiet
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great Fridge / Terrible ICE MAKER

Kacey 10/23/2020

i love this fridge. it has plenty of room and i love that the bottom can be a freezer or a fridge. the ice maker though is another story. i would give the ice a maker negative stars if i could. it has never worked more than a few days at a time.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features!

P3les 10/21/2020

We purchased this refrigerator 3 months ago and have been pleased so far. We have a deep freezer so the extra refrigerator space has been a great benefit. I was wondering how much use we would get out of the flex door but I quickly realized it was a huge advantage to grab creamer or jelly and other condiments without having to open up the entire refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor designed Ice Maker.

Skipper Tom 10/15/2020

extremely poor design on the ice maker. i now have a $500.00 repair bill since after a month shy of 3 years it is out of warranty. the company knows it was poorly designed. do not buy.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker constantly freezes

meinhardte 10/13/2020

I bought this 3 years ago and it started failing after a year of use. Ice dispenser builds up so many frost that the tray is completely stuck. I need to unfreeze it every 2 months to make it work again. There are hundreds of people complaining about the same issue. It seems to be a design flaw.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Love he look

ccox82009 9/30/2020

Just love the look and the two door freezer is great. Much easier to find items in the freezer.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

We love this fridge

srm7765 9/8/2020

The space, functionality, and ability to convert the lower right freezer to a fridge is awesome and we have had to use that for parties. Also, we live in a location that the electricity can go off for up to 24 hours. The fridge and freezer stay cold/frozen. Love it and I highly recommend it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

great refrigerator and freezer

Joseph 9/1/2020

the way the refrigerator and freezer are divided is great
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Enjoying our new fridge

p3les1 8/31/2020

We purchased our refrigerator a month ago. The features are a significant upgrade from our previous refrigerator and we are really enjoying them. I really like the flex door option and the metal cooling panels. The flex zone was a great option because we have a deep freezer in our garage and are able maximize the usage of refrigerator space.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

good refrigerator

craig 8/30/2020

Works great but i do have a couple of small complaints.. The refrigerator is a little louder than my last one.The doors don't open wide enough and wont stay open.. they keep closing, it makes it kind of hard to stock the fridge because you have to keep opening the doorson this model there is no water/ice tray at the dispenser.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Performance

 

Value

 
5 Stars

Great features loved

fergon 8/28/2020

We loved the functionality of this and ITS amazing
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Works great!

thomask 8/27/2020

Working great, looks nice, no complaints so far and working great as the day we received it!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great product

Samiam 8/27/2020

I have had this refrigerator for 2 years now and I love it. It has great features and is extremely roomy inside. The adjustable shelves are great and the flex door is perfect. The only reason I didn't give it 5 stars is because of the ice machine. It freezes over alot and he have had to replace the ice tray twice. In order for us to get ice on a consistent basis, my husband has to pull it out and basically defrost it. Which according to the manual, he shouldn't have to do.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features.

BRed 8/27/2020

This is a great product. The design makes life easier.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

DW Chicago 8/27/2020

I bought this 3 months ago, and is enjoying this refrigerator. Works excellent
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features but could have been better

DeFlanko 8/27/2020

the smart features of this fridge are great -- the engineering of this fridge could have been better as far as where the placement of the ice machine could have been.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Beautiful and love it

Alan k 8/27/2020

This refrigerator is awesome. So much room. I put 10 bags of ice in the freezer. I use a water filter and the water is better than bottled water. I love all 4 doors open.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Very roomy and convinient

Michnitch 8/27/2020

This is a nice fridge and presented almost no issues in 3 years of ownership. A few glitches like cracked shelves and freezer door sensor malfunction were easy and inexpensive to fix even out of warranty.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best refrigerator I've ever owned!

The Big Kahuna 8/27/2020

This refrigerator was on sale at Howards, so I went down to take a look at it. I was very impressed with all the features it has. I like that you can have an extra quarter of it be either a refrigerator or a freezer. I love the icemaker and the water distribution part of it too! It is very spacious and roomy and fits everything rather well. It is also very convenient for my handicapped son to open the refrigerator bottom two drawers and have access to both a refrigerator and freezer! I am very happy with it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst refrigerator ever

Larry 8/27/2020

Wife bought this Samsung refrigerator as part of a "suite" from Costco and a month after the warranty expired it stopped making ice and required defrosting ever few weeks. Samsung and Costco refused to make it right. I will NEVER purchase a Samsung appliance again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Freezer & Ice Maker

ahill537 8/27/2020

We bought this a few years ago because we've always had good luck with Samsung products. The ice maker quit working and we found it was a known defect. We've had them out 3 times to take care of it (They even replaced it once) and it still doesn't work correctly. We only have the bottom left (looking at it) freezer, which has also quit working and we've had them out a couple of times. The old Samsung that came with the house works better than our new one unfortunately. I love the food showcase door, it's so easy to get to the most often used items without having to open the whole door. I also like the flex system for the bottom right compartment (either fridge or freezer). I was so happy when we received our purchase and started using it, but have become frustrated due to the freezing issues.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Problematic

Just me 8/18/2020

if you read the reviews on this refrigerator you will see the chronic complaints regarding the ice maker. i was appalled at the numerous complaints received on this very same issue. samsung, you should be ashamed of yourself!! you clearly see there in an inheriant problem with this, especially coming from a company of your "reputable" standing. why would you let this continue? as it stands right now, i have a ticket for repair in with samsung but unless they come up with a newly designed drawer that seats properly against the ice maker then this problem will continue (see pics) this gap is causing the cooler air from the refrigerator to melt the ice, which starts causing all of the said problems. the frosting up, the ice melting and water leaking etc etc.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Not happy with this product

Michelle 8/16/2020

we bought this product for our new home. after only 15 months we noticed the temperature in the refrigerator and freezer started to rise. water leaked from the ice dispenser onto the floor. the temperature would rise and fall intermittently. we called for service and we were scheduled 3 weeks out. a tech came by and said we needed a new coil. suddenly, the product started working again. after waiting for 2 more weeks another tech came out and said the product checked out fine. no issues found! two weeks later the issue is back. we are looking for a new refrigerator now.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

good features except bad icemaker

Gary 8/15/2020

We liked everything about this fridge except icemaker. It freezes up stops making ice and leaks water. Samsung could not come up with a solution for a fix so we had to turn off ice maker and use a countertop icemaker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awesome Fridge!!

Dkosk 8/15/2020

I shopped for over a year to find a refrigerator with door in door, 28 cu. ft., flex zone, ice maker & recessed handles before I found this one. It is so much better than I had hoped for. I just love it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

4-door flexability and even cooling

TOPCATSCOTT 8/14/2020

we have this over a year with no problems. it replaced the last top Samsung model we retired to the garage. I like the small pass through door and use it all the time. Its quiet and the cooling is even front to back and still good at the doors with those cooling panes. I also discovered it was wifi equipped and use it with an app. its also a gorgeous looking thing inside and out. the door handles are flush, so then dont stick out into the isle. The ice maker is quieter than the last one by far, and has a decent capacity except for party time. Quiet!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Excellent Refrigerator

The Big Kahuna 8/11/2020

This is an excellent frig. It was on sale at Howard's so I took a chance on it. I'm glad I did!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

perfect layout of interior

boop 8/7/2020

best configuration we have ever had and the inside design is excellent
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor performance and awful customer service

Page 8/7/2020

purchased this fridge 1.5 years ago and have many issues with it and the customer service is terrible. 1. ice maker repaired twice & control panel had to be replaced within 6 months 2. customer service is the worst. samsung repair man didn't follow my instructions to set my chill zone area to the setting i had when he arrived for the repair. i woke up the next morning to several frozen champagne bottles that blew up in my chill zone because he set it to freeze instead of the chill zone setting that i had it at. samsung refused to reimburse me because it was alcohol. 3. not fingerprint resistant
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Beautiful refrigerator very poor ice maker

KEITH RICHARDS 8/6/2020

i bought my rf28k9380sg a little over 2 years ago. i liked the look and function especially the flex zone. the flex zone came in very handy during holiday season. i woudl note that it was more difficult than i expected to keep fingerprints off of the front of the unit. my satisfaction with this until has recently changed. i am experiencing significant problems with the ice maker. it freezes up frequently. if i don't manually clear the built up ice on a weekly basis it will stick shut and/or stop producing ice. it is very frustrating to have to do this weekly maintenance on such an expensive unit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value