Avoid. Ice maker massive problem
Mike
9/16/2020
the refrigerator and freezer are nice, but the ice maker makes this combo not usable. the water dispenser and ice maker have dripped/leaked since day 1..now in year 2 of ownership the ice maker continues to freeze over requiring a complete defrost. ice maker located in the fridge section..which makes this even more problematic. horrible design and support.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker Issue
duzhi
3/2/2020
nice fridge but ice maker stops working after a year. today the plastic guard on the right door fell off and broke into 3 pieces.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Do NOT buy this refrigerator!
roses
2/17/2020
do not buy this refrigerator. the ice maker has a know design flaw and will never work properly.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor fridge, poor service
jannet
9/18/2019
okay fridge (besides the slow, almost non-existent, ice maker), however, 3 weeks ago, the fridge stopped working. 4 samsung technicians on 4 separate occasions are all unable to diagnose the issue.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
BUYER BEWARE
PBC167
5/29/2019
i bought in nov, 2018.twice since then ice maker failed to drain the water causing an ice dam in the back of the ice maker and the outside and underneath the ice bucket.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor Quality/Poor Service
Pnuns
3/23/2019
Purchased for our new home. Broken in just under 4 years. Expected this to last a little longer, having spent nearly $3k on the fridge. Contacted Samsung for service and the service tech, who they dispatched, informed me of a known issue with the ice maker. Despite the know issue and short lifespan of the unit, Samsung refused to authorize an out of warranty repair. Love my Samsung televisions and phones, but they lack in the appliance space. If they won't stand by the quality of their product, I can't justify spending 1/4 the price of the fridge in repairs.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice maker is junk.
JT12076
12/10/2018
Ice maker has never worked satisfactorily. When it does make ice it's soft and broken into pieces. Gets clogged with frost weekly.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice maker
davenla
8/26/2018
The ice maker is leaking water and stopped making ice ,disappointed in samsung many reviews have said same thing and samsung doesn,t fix the problem
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker Malfunctions
Chuckette2
7/18/2018
My Samsung is less than 3 years old. It has been gently used and is still a beauty. However, the ice maker leaks and drains water in a short blast right before it dispenses water and it leaks water inside of the fridge. We had a repair man to check it ou and he said the bc of the rear van location, the fan gets stuck and ice builds up in the back of the fridge and this causes ice build up and leaking out the front. He thawed it and the problem is corrected about 90% but it still leaks about 2 gapsoons when you get ice and it leaks a little still inside the refrigerator. I am now looking for a new fefrigerator and I am so confused on which ice maker is dependable..
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great design terrible reliability
Abean111
9/11/2017
Loved the design & features of the fridge Major repair after just 3 years & no one locally who services Samsung products. No help from Best Buy or Samsung Will never buy another Samsung product again
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This product looks great
SatisfiedBuyer123
8/11/2017
The product looks great and has plenty of room. I like all the features and it is easy to set up and program. It does seem to run a little louder than our last fridge, maybe because of it's size. However it is not that noticeable.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Junk
Mikejr1977
6/29/2017
The idea and layout is nice but the functionality is terrible. The ice maker is not properly sealed and all the ice freezes into one large block. Compressor was very loud and they replaced it with one that is just as loud. All in all it's the worst purchase I have ever made.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
More space, Looks great and works good
vsrikanth9
6/28/2017
Just got my Fridge and i know about this Fridge as my friends have same one and after their reviews i bought this Fridge... it has more space than my current one. has less space. Glad i got it in very good deal from BrandsmartUSA.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Form meets Function
Danny77
4/1/2017
Purchased this refrigerator to replace another Samsung refrigerator that was older than dirt. Loved the design, feature and especially love that fourth drawer that lets you customize 4 settings. Great Purchase and we ended up buying two one for the main level and one for the basement
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
GREAT BIG FRIDGE
AGZ1978
3/10/2017
I upgraded my refrigerator and decided to go with this SAMSUNG. Over all I liked the design and outer appearance. It is bigger that my old one and liked the middle compartments that allows for drinks and vegetables to be set at a different temperature.
The freezer also has great space and I like that is has a rolling shelf for easy access. One of my main reason for choosing this fridge was also because I can fill up a large mug or container. My old fridge only has access to fill a regular glass of water and no access to sport jugs.
I was not to happy with the shelving system though, I have 3 kids and they drink milk, OG, and Juices 24/7. There are more shelves but if I want to store 2 gallons of milk, a gallon of OG, and a half gallon of juice, it is impossible without losing a full shelf space. I know the doors are usable for gallons but I also need to store all kinds of condiments. I just wished I could have more flexibility with the shelving locations. Otherwise I am happy with my purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Spacious/great design/sleek look at great price
Kinsman
3/3/2017
Anything new looks great compared to our 15 year old side by side, but after extensive research we found this one and looked at price second. To our surprise it was on the inexpensive side as well. With Two adults and four kids this is perfect with the big fridge space and flex drawer perfect for quick snakes or prepped meats and fish. Love mine and would highly recommend it to friends and neighbors.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
The icemaker dispenser functions poorly!
SN57
3/1/2017
The dispenser for the icemaker has never worked properly. It seems to keep ice caught in the dispenser in door and it thaws and will leak water all down the front of the refrigerator. The icemaker gets covered in frost and ice melts and refreezes. I called and they told me to change the water filter, which I did but did not improve the situation. It is junk! After I purchased the Samsung and had problems with it, I found it is a common problem with these refrigerators.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Features/Price
SMHays
1/18/2017
I finally broke down and spent good $$ on a refrigerator investment, after I thought I did my homework, I bit the bullet and purchased the above model...the features are Great, but this model sounds like a Model A running, it is very noisy compared to my fridge it replaced (which was quiet and a 1/4 $$). This refrigerator moans/groans, sounds like there are critters living in it knocking items over. Very disappointed, to much Buck$$ for the bang:(
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Quality miserable - ICE impossible
ColoradoJas
12/26/2016
I love the extra drawer for beverages and catering trays. The silly part is the ice maker. It leaks water constantly and can't make ice for more than four weeks. I can tell because we basically pay the repair man's rent. The freezer door broke, the seal had to be replaced. If I bought the refurbished or something used, I would be more understanding. I guess this is the quality I expect from Samsung now. Sad. I'm not sure what fridge I should have bought? I just know this was the worst decision.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very large fridge
SIH12559
12/4/2016
30 cu. ft. Large upgrade compared to what we had. Loads of space. Great so far.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Refrigerator!
WVME4
11/25/2016
We love the capacity and versatility of this refrigerator! Have gotten so many compliments as well. Love it!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Had a 28, bought a 30
Dicbeneif
11/14/2016
Love this refrigerator! I had a 28 cubic ft which I bought about 3 years. Sold it with our house. I went looking for a new fridge at the new house and decided to get the same model only 2 cubic feet larger! It's perfect because of the crisper location, the flex drawer, the ice maker, the door shelves, the freezer drawer and shelf... The style is timeless..
This newer model has a couple teensy weensy flaws. The first is that the 2016 stainless steel finish isn't smudgeproof yet. Still shows the fingerprints. Second the 2016 freezer drawer hooks or latches so whenever you open the freezer, it takes another step to move the drawer out of the way to get to the main freezer compartment.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
30 cu. ft. 4 Door French Door Refrigerator
geohill442
11/8/2016
love this refrigerator i idid not realize how big it was till i got it home. love it!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Horrible Icemaker
HairDryerBoy
10/6/2016
I really like this refrigerator but the ice maker drags all of the pros down. Like many other reviews I've seen, my ice maker has been replaced under warranty once but continues to have ice buildup to the point that it begins to impede the cooling fan making a loud noise. I have to take out the ice tray, defrost the ice compartment with a hair dryer, wipe it out and start over. I have to do this about every three months. Every morning the drip tray is full of water because it leaks. Despite all of the positives with this fridge (and there are many) don't buy it because Samsung has not figured out the ice maker.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker/Ice Crusher
Roadfoxx
9/27/2016
The ice crusher is very poor. If you like crushed ice, I would recommend another brand. If I had known how poor it is, I would not have bought this brand. It also is NOT stainless steel. It is polished aluminum made to look like stainless steel, and only the front has this aluminum skin. I bought the range and microwave as well, now I am stuck with all Samsung products.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
best fridge!
deohji
9/6/2016
I have been a long time fan of Samsung and was going to get the 4-door flex fridge but came across this one at a price I couldn't pass up! It has exceeded my expectations and makes my kitchen look so fancy with my Samsung dishwasher and stove that all have the signature Samsung blue light. Not to mention I have yet to fill it to capacity it is huge inside! Love it!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this Refridgerator
TCCT
9/2/2016
This is a great appliance. I am extremely happy.
I love the French doors and once installed, it only took a couple of hours to cool down to the recommended temperature. I would highly recommend.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love everything about it!
Soccerbabe5
8/14/2016
Just an amazing product overall! Exactly what I was looking for. Love the storage space and it just fit perfectly into my kitchen. Definitely will recommend this and many more Samsung products!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this beast!
Wyogirl
7/27/2016
This refrigerator is quite large! I love every aspect of it, except the ice maker. I'm not using it because our water is too alkaline to drink and kills an ice maker quickly. The controls are very user friendly and accurate as well! I enjoy the refrigerated drawer beneath the main refrigerator french doors to keep deli products in. The design is spectacular!
Love, love, love!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent product and design
SonuM
7/23/2016
I very with my purchase. Ideal for middle family easy access to food and juice drawer. nice design and good look. A value to your kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the arrangement
SandEB
7/22/2016
We have had this refrigerator for two weeks. We love the French doors and drawer. Frequently used items are easy to see.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung refrigerators are noisy
Spy007
7/22/2016
This refrigerator is poorly engineered relative to high end refrigerators we have owned in the past. The aluminum cooling system at the rear of this refrigerator causes periodic, annoying noise due to expansion and contraction. The noise is as loud as a hammer pounding on metal. Also the ice/water system is poorly designed as water leaks during ice flows. Samsung has since re-engineered this system with a laser controlled thermostat which can be installed while under warranty. However we are still experiencing water leaks while drawing ice.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
More Room
Robins3boys
7/20/2016
I have only had this refrigerator for a couple of days but so far I like it. The only down side is the shelf height between shelves is not tall enough unless you take out a set of shelves. They need to make it so you can store big bottle of ketchup, dressings etc but other then that I like this fridge.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Replaced another refrigerator from a different manufacturer that was a lemon.
80ed
7/11/2016
I can't begin to tell you how very pleased I am with this refrigerator. I suffered so many problems with my previous one that it is pure contentment using this one. Thank you, thank, you, thank you..
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This fridge works great!
PaulProteus
7/5/2016
It may not be the highest end product on the market or have every bell or whistle, but it has plenty of features to help you in your day. The size is huge, fits well aesthetically, and I love the extra draw. It's great for snacks for kids.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this fridge. . . .
UpdateKitchen
6/27/2016
Like the most: the center drawer for drinks!!!
Like the least: the shininess of the stainless steel!!
Overall, we are very pleased with our purchase!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Features & Design
wmrw
6/19/2016
This product is equipped with excellent design and features
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Poor quality
Jax95006
6/12/2016
Wonderful features and design however the components such as the drawer above the freezer needed to be placed (at my expense) when the thin plastic cracked and gradually caved under the weight of veggies and deli foods. Add to that the right door shelf where we store 1 gallon milk jugs also fail after 2 years of use. Replacement costs of these two items alone made this Samsung a poor value.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not worth the cost
Mprice72
5/8/2016
Drip tray spills water, ice maker is slow and messy, water is messy. This was not worth the cost.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Disappointed
Ranger777
4/8/2016
In 2013 we purchased all samsung appliances for our new retirement cabin, the model Rf28HMEDBSR-AA Refrigator , has been very disappointing , because of ice maker, slow, noisy, have to use re-set procedure often, now Lowes tells us that filters are not available for months, we bought samsung for their dependability , not true in this case,
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value