Bad product
Mile
1/9/2022
bought my washer 2.5 years ago and everything was working fine till few days ago when it suddenly stopped and wasn't turning on anymore and nothing was responding. found out it was the main board and when i started looking for replacement guess what. out of stock everywhere and it's discontinued. not good samsung. after spending $1000 for washer, now i have to buy new washer again after only 2.5 years and definitely it's not going to be samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Parts Not Available After 2 years!
Mad Mama
11/17/2021
will not buy a samsung appliance ever again. we have a 2 year old washer. had a repair tech from 2 different companies both state it needed a new circuit board. but guess what?!? samsung no longer makes this $150 part. so i have to buy a brand new washer. absolutely ridiculous. the same week our samsung dishwasher started leaking all over the hard wood floor and we had to call a repair tech. very disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worked great the 1st year, after that no!
Jesse1966
11/25/2020
worked fantastic the first year, then error codes started appearing saying water was not flushing or using too much soap. after that the spin cycle would get stuck. i bought this with an extended warranty from lowes, which i am grateful for. the company lowes uses for its' extended warranty has horrible service, it takes 4-6 weeks to get a technician.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Leaks
bramble87
2/18/2019
We have had this washer for a very short time (5 months) and it leaks. Every time I do laundry I have water all over my laundry room floor. I have cleaned the filter several times and am just stuck as I can't purchase another one. I thought I noticed water, but our daughter, son in law and their 4 children lost their house in the campfire here in Paradise and came to stay with us. Once we started doing their laundry too, it just started pouring out with each load. Large puddles. I could cry. My dryer just went out as well and I want the matching dryer but don't want another Samsung. I don't know what to do. I waited so long to get a brand new set and now this :(
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great upgade to 15 year old machine
Kittyjack14
11/6/2018
Washer is great. Nice features and smooth and quiet running.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Energy Savings
CEGJR
10/31/2018
We bought this 6 months ago and been very pleased.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Samsung Washer
Seaaggie
10/31/2018
I have had my washer for 10 months and I am not sure why I waited so long to get a front loader. My clothes smell fresh and clean. I love the look of my washer as well.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Really it's a smart washer
Drejac45
10/31/2018
This is a very unique washer .it adjusts the washing time according to the size loads you have.cleans clothes with less water and laundry detergent with ton of great features.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Tvs , washer and dryer.
oscarom
10/31/2018
Tvs are good picture, weak sound.
Washer and dryer, very good
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Control panel paint smears
Honeyws
6/30/2018
Dont buy, control panel paint will smear and rub off. Paint is cheap and appears water soluable. We did nothing to abuse the machine or use it contrary to the manual. We have had the pair for less than 90 days. We cant use the machine if control panel is gone.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
SAMSUNG WASHER+DRYER
BackToNormal7
2/18/2018
We have only had the washer and dryer for a few days now and we are in love with this machine! We came from a top load washer and dryer from another company and had a very bad experience with their products. Our dryer caught on fire after only having it for 6 months! We knew that it was time to become an official Samsung washer and dryer owner after owning so many other electrons that they make. Samsung Great Job!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Garbage
dssavin
1/19/2018
We recently bought it at Home Depot.
I installed it properly, according to manual, then we tried to was our stuff, an normal cycle with steam. It took 1 hour 20 min, and at the end our cloth where still dirty and they smelled. Also, the machine didn't rinse it well. The machine used too little of water
So we went to Home Depot and ask them to replace it to another washer, to top-loader machine. Home Depot representative started calling to Samsumg rep, but Samsung rep declined to replace it, saying I didn't install the machine properly and this is why it doesn't work. And they where rude
I'm sorry, but it's not a rocket science, plus, there is a manual saying how to install the machine, and i did everything how it's said in it.
Useless product, terrible support, doesn't worth to buy
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Washer and Dryer
Angie0628
5/17/2017
purchased a Samsung front load washer and dryer. I love them, easy to use . Uses less water and clothes come out clean. would recommend both of these.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value