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4.0 | 125 Reviews

5.0 cu. ft. AddWash™ Front Load Washer in Black Stainless Steel

Samsung WF50K7500AV

Features

  • Our AddWash™ door lets you add items after the cycle begins, and the 5 cu. ft. capacity lets you do bigger loads so you spend less time doing laundry.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.75"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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AddWash™

The AddWash™ door eliminates the need to do an extra load of laundry just because you forgot an item. Now you can conveniently add in forgotten laundry after the cycle has begun, without starting all over again.

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5.0 cu. ft. Capacity

Washer capacity has a direct impact on how much time you spend doing laundry. Larger tub size means fewer loads, and fewer loads means more time doing other things you love.

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Super Speed

Wash a full load in as little as 30 minutes*. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

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Steam Wash

Uses the power of steam to remove stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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WiFi Connectivity

Remotely control and monitor your Samsung washer and dryer from anywhere using your mobile devices.* You can now monitor the remaining cycle time, receive alerts when the cycle is complete and schedule cycles. Know when your laundry is done, away from home or from the comforts of your couch.

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PowerFoam™

Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

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Fingerprint Resistant Finish

Helps reduce smudges for an everyday great appearance

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Swirl drum interior

This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

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VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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ENERGY STAR ® Certified

ENERGY STAR ® certified, so you can save money by conserving energy. Independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

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Self Clean+

Keeps your washer drum fresh and clean by using a combination of powerful water jets and high spin speeds to remove dirt and bacteria. Self Clean+ also sends reminders to clean the drum every forty wash cycles.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room. Position them side by side or stack them for a perfect fit in tighter spaces.

AddWash™ The AddWash™ door eliminates the need to do an extra load of laundry just because you forgot an item. Now you can conveniently add in forgotten laundry after the cycle has begun, without starting all over again.

5.0 cu. ft. Capacity Washer capacity has a direct impact on how much time you spend doing laundry. Larger tub size means fewer loads, and fewer loads means more time doing other things you love.

Super Speed Wash a full load in as little as 30 minutes*. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

Steam Wash Uses the power of steam to remove stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

WiFi Connectivity Remotely control and monitor your Samsung washer and dryer from anywhere using your mobile devices.* You can now monitor the remaining cycle time, receive alerts when the cycle is complete and schedule cycles. Know when your laundry is done, away from home or from the comforts of your couch.

PowerFoam™ Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

Fingerprint Resistant Finish Helps reduce smudges for an everyday great appearance

Swirl drum interior This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

ENERGY STAR ® Certified ENERGY STAR ® certified, so you can save money by conserving energy. Independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

Self Clean+ Keeps your washer drum fresh and clean by using a combination of powerful water jets and high spin speeds to remove dirt and bacteria. Self Clean+ also sends reminders to clean the drum every forty wash cycles.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room. Position them side by side or stack them for a perfect fit in tighter spaces.

Features

  • Our AddWash™ door lets you add items after the cycle begins, and the 5 cu. ft. capacity lets you do bigger loads so you spend less time doing laundry.
Key Features
Vibration Reduction Technology™ Yes
ENERGY STAR ® Certified Yes
Super Speed Yes
Standard Features
Total Capacity (cu. ft.) 5.0 cu. ft.
Number of Preset Wash Cycles 14
Motor Power 0.80 HP
Spin Speeds 1300 RPM
Internal Water Heater Yes
Controls Display LED
Child Lock Yes
Interior Light Yes
Swirl Interior Drum Yes
AddWash™ Yes
Wi-Fi Connectivity Yes
Wash Cycles
Eco Cold Wash Yes
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Sanitize Yes
Allergen Yes
Bedding / Waterproof Yes
Deep Steam Yes
Wool Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Whites Yes
Self Clean Yes
Self Clean+ Yes
Wash Options
My Cycles Yes
Pre Wash Yes
Extra Rinse Yes
Extra Spin Yes
Spin Only Yes
Adjust Time (Up / Down) Yes
Super Speed Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Delay End Yes
Steam Yes
Fabric Care
Steam Washing Technology Yes
Swirl Interior Drum Yes
Soil Levels
Heavy Yes
Medium Heavy Yes
Normal Yes
Medium Low Yes
Light Yes
Spin Speeds
Extra High Yes
High Yes
Medium Yes
Low Yes
No Spin Yes
Detergent
Bleach Yes
Main Yes
Pre-wash Yes
Fabric Softener Yes
Sound Levels
On Yes
Louder Yes
Soft Yes
Off Yes
Energy Usage
Energy Consumption 105 kWh/hr
CEE Rating Tier 2
IMEF 2.92
IWF 2.9
Energy Gallons / Year 4,278
ENERGY STAR® Most Efficient Yes
Dimensions
Washer Capacity 5.0 cu. ft.
Product Dimensions 27" W x 38.75" H x 34" D
Shipping Dimensions 29.38" W x 42.94" H x 36.19" D
Weight
Product Weight 238 lb.
Shipping Weight 244 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type LED
Warranty
1-Year Control Board Yes
Accessories
Pedestal WE357A0V/XAA
Vent Kit DV-2A/XAA
Matching Dryer
Electric Dryer DV50K7500EV
Gas Dryer DV50K7500GV

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.75"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes
Poster Image

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

75% of reviewers recommend this product.

1 Stars

Bearings went out after 2+ years

hugo 1/3/2022

the bearings went out after 27 months. the washer won't go into the spin cycle. samsung no longer makes the bearings, so you have to purchase the entire tub. you also have to use a certified samsung repair service company, which charges at least 2x times other repair companies. the estimate repair cost is $350 labor and $500 for the tub. that's more than i paid for the washer. i purchased the washer from costco, so i had a 2 year warranty, but unfortunately the washer broke down 3 months after the warranty expired. very disappointed in this product. i would not recommend any samsung appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Doesn't last

CA20 11/14/2021

have had this machine for almost 4 years and would've considered it to be very good, however just this week the spin cycle became unbearable loud and the back bearing went out on it. repair cost doesn't even make it worthwhile. shouldn't have broken down so soon, especially with only about 3-4 loads a week. machine should last at least 7 years.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible longevity

Justin Belden 10/22/2020

purchased less than 3 years ago and the main bearing is gone. to make matters worse, we called a technician to come diagnose and repair and he explained that this part is no longer available. so now i have to buy a completely new washing machine. very poor value for the price
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad technical design

PHUONG DIEP 6/15/2020

this is my 2nd samsung washer. we purchased this washer in january 2017 at best buy. the 1st samsung washer was recalled. we decided to buy samsung again for another try with the recalled check. however, we wasted our money. we purchased geek squad service. we called geek squad service several times during 3 years for different issues. then, it stopped washing and filling the water during the cycles in march 20020. we had to use pause/start to continue the cycle. it happened during covid 19. geek squad service was expired. we called samsung many times to report the problem. it was bad technical error. don't waste your money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Expensive junk

Alina 6/2/2020

bearings gave out in less than 4 years. bearings and spider are not available to purchase, unless you call samsung for an $800 service. my house has samsung appliances & tvs but it stops here!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Great Features, but Poor Performance

Longtime Samsung Customer 5/12/2020

Things started off great, but ended miserably. About 3 1/2 years into this investment, the washer began shaking violently and making a noise as loud as a freight train. In fact, the pedestal bent due to the shaking. Unbelievable! I did not purchase the extended warranty offered by the store where I purchased the machine because I have a home warranty. Well, the home warranty company sent the same repair company out here twice, and a different company the third time, all within a week. I was told that the drum was the problem, and that the time it would take to repair it was not worth it, so they offered to replace it with a different brand. However, it would not match the Samsung Dryer that was purchased as a set. The only alternative was to accept payment for less than what I paid for my Samsung washer. When I called Samsung about the issue, I was told that they could send someone out to diagnose the problem, but it would be at a cost to me. The additional repair cost would depend on whether I could show that the machine had been properly maintained. Really? At that point I thought it may be best to simply use the home warranty money towards another machine. However, when I contacted the store where I made the purchase, they didn't even carry this machine any longer, despite Samsung indicating on its website that it was available at that location. In fact, NONE of the locations on Samsung's website carry this machine any longer. Instead, they all only offer a smaller version (4.5 cu ft size) of the same machine. When I informed Samsung about the inaccuracy of the availability of the machine on their website, they finally admitted that it was discontinued and steered me to either the 4.5 cu. ft. machine or something newer and more expensive. Well that tells me that there is definitely something wrong with the 5 cu ft AddWash machine! While I love the features and design, the performance is awful. I have Samsung products all over my house. At the very least it would seem that Samsung would stand by its product and make this right with the customer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Hung out to wash and dry

Sad_sung 5/8/2020

for 2 yrs, washer/dryer worked well. in yr 3, replaced the dryer's idler pulley (melted), belt & rollers (~$400) & now the washer's bearings need to be replaced (~$900).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not recommend

Laundrylady 4/21/2020

this product is loud! the buttons work 1/2the time, you need to push them a handful of times to get them to register function. and just today after having it 1 year ot will no longer power on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

3 years old and bearing assembly out!

Tina53Mom 2/27/2020

it sounds like a plane taking off. $800 for complete drum with bearing assembly. this is a major repair for such a new unit. no help with customer service.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible quality, won't buy it again!

Bee123456 2/25/2020

we have this washer for 2 yrs, already need to replace control board that costs $300 + wait for 3-4 weeks to get the part. samsung, you really need to improve your qc dept!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

worst machine worst customer service

rasha 2/19/2020

my washer is no longer working, i bought it 02/19/2019 , installed 03/14/2019 . washer still not repaired or replaced dont buy it
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Wifi Issue

Spin Doctor 2/17/2020

separate your 2.4/5 ghz. only works on 2.4 ghz. can't say much more only had them for 2 weeks. got a great deal can't say i would've gone with samsung otherwise.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great Product

datammwv 1/28/2020

family of 5 really works this unit and has performed exceptional for us. no issues. tells us when to clean tub. keeps itself functioning perfectly
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

planned obsolescence

Jay P 1/20/2020

washer started making loud noises when its in spinning cycle, i opened it up and saw that rear seal was gone bad which led the water from tub started to make contact with the bearing. don't buy!!!!!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bearing(s) shot

Wendy 1/12/2020

not a year of washing clothes for 2 & tub bearing failed - jet taking off with washer in spin mode. bearing shot with faulty design-front seal wore out allowing water to get into bearing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Samsung's High Efficiency Washer and dryer

Agonza 10/20/2019

i bought samsung's higher effecincy washer and dryer, but have it a 3 star rating because both rattle and sound sooo long when they're spinning.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Service missing... already

April 10/17/2019

my new washer arrived without the service manual. it looks like a really complicated washer. i am told to use the online manual. no one is giving good customer service or support.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Good Not Great

Oestreicher111 8/6/2019

fabric softener receptacle does not always empty. the end of cycle is too quite and not adjustable a lot of water is left in the gasket area.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy disappointed!

Stac L 8/3/2019

broke told the bearings went and the drum needed to be replaced. cannot even get the parts to repair this machine. i was told to junk it and get a new one. 3 years old.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung delivery & excessive vibrating issue

KeyReview 3/12/2019

First issue.: I bought this washer and matching dryer about 8 months ago from Samsung directly and starting with installation we had issues and still dealing with issues. The delivery guys didn't install the washer correctly which ended up water leaking from my second floor to first floor resulted ceiling repairs in newly constructed house. Contacted Samsung about the issue but no one did call me back or apologized for the inconvenience. Second issue: excessive vibrating and shaking issue Since I purchased the matching I already had two service done for excessive vibration and shaking issues. The first technician was like you can not install this washer on second floor this washer is made for basement or first floor at same time Samsung is promoting this washer as quite and made for second floor "you can do laundry on second floor while Kids are sleeping " completely inaccurate diacription to sale this product. The second technician came and said same thing but this time he was like nothing is wrong with machine but pedestal might have issue and he said they won't handle pedestal issue and I have to call Samsung again to resolve this issue. I spent lots of money to buy all Samsung appliances for my house but I should have listen to my friends and invest in LG at least like them I wouldn't have issue using laundry on second floor. Don't buy if you have laundry on second floor. Even Samsung technician are saying this washer is not made for second floor.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor quality and doesn't stand by its products

SadSamsungProduct 1/2/2019

Foolishly thinking that Samsung washers are as good as their phones. Bearings broke in about two years (family of five and using two washers) and the flange shaft is all corroded. More than $600 to fix (original cost $1,100). Should have listened to friends and bought an LG.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stopped working right after warranty expired

Angry and dissatisfied 12/24/2018

I bought this washer just under two years ago and the first thing to go, literally days after the warranty was up, was the locking mechanism. It doesn't always catch. There is nothing in the way, but the locking mechanism will not catch unless I stand and hold the door closed with my body weight behind it until it clicks. Then a few weeks ago the front door started leaking. Gallons of water covered my laundry room floor. I called customer service and they said they would contact a third party repair service to come check out the washer but I was responsible for payment. Okay, but no one contacted me. It's been weeks now and no one has called to repair my washer and I don't know the company they use. I will research more, but again, Samsung said they would handle that. Then this morning (after I held the door closed and made sure it patched) I came back to find that the washer had turned itself off without running. So I started the load again, held the door, and waited for it to start. Then I came back an hour later to completely soaked laundry. The washer had finished the cycle without spinning out the water. I am so fed up with this washer. Complete waste of money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nice looking washer only.

Petey8557 11/29/2018

We brought this washer 2 months ago. we find that this washer doesn't drain the water out and alot water sits in the front under the rubber, and where you put the washer liquid. We take out the liquid department to pour out water and use paper towers dry the water under rubber. this waher cost to much for all of this work after you wash your cloths.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love this washer!

Katcin 11/13/2018

The looks are great but the quality is even better! Great settings and easy to use
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Greate brand.

Ak2017 10/31/2018

Only SAMSUNG,best brand,big name, Greate qualiti,I love it.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it

Hard worker 10/31/2018

I was looking for a washer that was fast and efficient and I found it with this one! I use it in my Airbnb rental and need it for fast turnovers- it fits the bill and is attractive to look at
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great washer and very quiet.

Magic mike 10/31/2018

I bought this 2 months ago and it's definitley the best washer and dryer I have ever had.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Features and Look

SSood 10/31/2018

I bought this after reading many reviews and comparing features with other models. The washer looks awesome and fits all my needs from washing day to day clothes to sanitize baby clothes and fir even king blanket with sheets.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Leaking front door barely one year old

MuseMama123 10/2/2018

Seemed to be doing fine. Looks nice, runs quietly. AND THEN The front door started leaking water onto the floor. I have barely had the machine a year. Which of course means they won't cover it with warranty anymore. I was warned by plenty of people that the products don't last, now I guess I will be out a few $100 dollars to fix a broken door. There is absolutely no reason for the door to break down after only a year. Ugh. So so frustrating.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

WiFi feature is Great!

Erinb3746 6/26/2018

Love this washer. Doesn't show fingerprints like my old LG. Love being able to pause and add forgotten items to wash I have already started. WiFi feature is nice to check status and start wash.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broke down and it's not even two years old

LuvMax 6/21/2018

The washer started giving me problems about 6 months after purchase, it wouldn't drain the clothes and/or spin. Called Samsung and they didn't do anything. Somehow it started working again, so i figured okay it's good now. Well now I am having the same issue, however, I am now out of the warranty and will probably have to buy an entire new set, and it will not be SAMSUNG.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Drain Pump Died in 18 Months

EHamm 5/7/2018

We are disappointed in the drain pump stopping leaving us without a washer for a week. I called Samsung at we are past the warranty period so they will not even pay for the part. Amazing that with our old Kenmore for half the price it lasted 10 years before a problem and this one not even two years in.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Why it's not a 5 star review

Mikey1970 1/22/2018

After reading several reviews on this washer, I was impressed enough to seek it out. Found a great deal on the pair and brought it home. Overall, it is a good washer. Gets the dirt out and looks sleek. My biggest issue with it is the noise! It is the LOUDEST washer I have ever heard. I have it upstairs in a room and when it hits the rinse/spin cycle it sounds like Niagara Falls. I can hear all the water rushing in to the tub then back out. When it hits spin, you think a plane is taking off in the house. Based on this alone, I am not sure I would recommend this to people.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Impressive washing machine

JosO 12/25/2017

Fantastic washing machine. Does more than expected
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Junk

Buyifyoulikelaundrymats 12/8/2017

Been waiting 2 months for a replacement electrical panel for my washer that is 1 year old. Samsung is unable to replace parts quick enough leaving my family of 6 to use a laundry mat. Also just replaced the entire motor on the matching dryer. Do yourself a favor and buy a brand with better quality or one that at least is able to back their products
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Why me?

Momof1001 10/24/2017

This washer is my second Samsung washer. The first washer I purchased for my new home was in 2015. I bought the Samsung Active Wash, washing machine. Since my product had been recalled I upgraded to the new Add Wash washing machine. Which was back in April 2017. In September 2017 the washing machine starts making this horrible LOUD humming noise, almost like its going to shoot to the moon. The washer is under the year warranty but that doesn't help the fact that I have been waiting almost 4 weeks for a new replacement washer. Its been a headache just to deal with Samsung and best buy. If my new Samsung washer gives me any trouble I am switching brands and will NEVER go with Samsung again...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Washing Machine

TootieM 9/19/2017

I love the extra space in the Washing Machine. Does a great job even when using the quick wash.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features

Gshepard310 9/4/2017

I like that the machine is quiet. I also like that it has the extrea spot where you can add more clothes to a load.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

An ECO that works!

TheRealMrEd 8/5/2017

Ever since this "Green" life style was forced upon us & agitators were removed from washing machines, actual cleaning of dirty clothes took a back seat to carbon footprints... lol. Our last top-load machine was recalled & the refund went towards this machine. We decided on a front load, due to the lack-luster performance of the top load non-agitator style. The difference was like night & day, using the same detergent. My shirts smelled clean again, stains started disappearing & they were much softer. The only drawback that I can think of is that the music can't be changed.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

So far I love this machine!

nitwit1 8/3/2017

This is a replacement for my older Samsung washer which went belly up. We bought another Samsung because we liked the other machine so much. So far (I have only had it for a couple of weeks) I couldn't be happier with this machine. Have done approximately 15 loads of laundry in it and it has cleaned so well and seems to be gentle on all of my laundry. I hope it holds up for many years. I will be writing another review if it doesn't. I am a happy Samsung customer.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Love this washer

LoveSamsungProducts2 6/12/2017

Very quiet and easy to use. Also have another Samsung washer/dryer set, fridge and TV. Well built and reliable - to date have not had any problems with any of the products I own.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

This product is not that great!!

Luv2buying 6/12/2017

The clothes still smells after washing for 1 hour.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Good washer....with a couple of caveats....

ohreli 6/4/2017

This is a good washer...our first front loader, and overall its a pleasure to use compared to our old top loader. However I have a few complaints that make me uncertain if I would buy this again: 1. The "AddWash" feature is virtually useless. If you want to add items to the wash, it is easier to just push pause and open the normal door. Meanwhile the extra trap door adds depth to the size of the washer, makes it harder to see inside the washer, and creates extra parts to worry about keeping dry after use. 2. The "hot" water cycles are not hot. The "Very hot" cycle does get very hot, but it is a 2 1/2 hour cycle. For a normal hot water wash, it will be barely warm. It is not clear if this is completely because of government regulations, and therefore every brand of washer will have the same issue, or if its Samsung's fault. We had technicians come and check things out, and they told us that Samsung assures us that there is no negative effect on the washing performance based on the temperature of the water in the "hot" water cycle. I am not sure about that, and even if it is true, whose idea was it to redefine "hot" and not be upfront and tell the consumer that when they choose the "hot" setting that it will not actually be hot?
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Horrible product

ExtremelyFrustrated 5/24/2017

We purchased this Samsung washer just over six months ago, in November 2016, and had it professionally installed. What a disaster it has turned out to be. We had major failures with the unit, and since it was under warranty, we contacted Samsung to come and repair it. Samsung came and fixed the unit, which had failed so badly that it was essentially a re-build: the drum had to be replaced; the bearing case had to be replaced and the motor had failed. With the first wash post-repair, the interior drum bar snapped off. It sounds sort of funny, but that means that the drum failed and has to be replaced again. We inspected the broken part; it looks like a dog used it as a chew toy. Deduction: they installed used parts in the new machine, which they can do under their warranty policy. Desperate, we wedged it sort of back in place to run a few more loads, but it wasn't draining properly and the error codes started flashing. The pump failed almost immediately. The machine is a clear lemon, and we are stuck with it, since Samsung refuses to replace it. So to summarize, within six months, our brand new machine has had five massive failures, the original brand new parts were replaced with faulty used parts which failed immediately, we are out several hundred dollars despite the machine being under warranty, and we have not had a functional washing machine for three weeks now. Buying this machine was a huge mistake.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Awesome

hdturok 5/23/2017

We receive our new washer today and we are amaze with the performance. We use to have 2 years old laundry center or all in one how I like to call it, with a top load washer, it perform well for us until recently that started licking, after calling the technician the repair was going to cost you just a 200 dollars less than a new washer. So we decided go all in an buy a new washer, Samsung got our attention on reviews and presentation. And when we used it for the first time we finally fall in love with it. First of all the HE technology saves a lot on water, detergent and softener, and second the noise reduction we don't even notice that is running. We also requested a Gas Dryer that will take a little while to arrive since it is special order, that will complete our new Laundry. Thanks for such a great product so far we are super happy.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

love my new washer

mismagee 5/20/2017

I love the addwash! I always forget clothes. With my old machine I would make a mess opening it to add clothes but this one is perfect for me!
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Looks beautiful and works perfectly

Ktscott 5/16/2017

Sharp looking washer. It has so many awesome features. I love the steam. Huge capacity, so efficient, and quiet.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Control Panel does not respond to my touch and Drum light does not turn on when you open the door after a wash.

tzeyep00 5/9/2017

I like the washer for the most part. The only thing that bothers me (and unfortunately it appears that it will continue to bother me for the life of this machine) is that the control panel does not respond to my touch. It does respond to other people's touch, but just not mine. The Samsung came and looked at it and replaced the control panel. Even he was puzzled why the control panel does not respond to my touch. I tried wetting and warming my hands with hot water, and it still does not sense my touch. I tried touching it with a piece of metal, and it still does not sense my touch. So whenever I need to change the setting of the washer, I have to find someone else to change it for me. I was reading some reviews, and apparently I am not the only one who has this problem. Samsung needs to provide a solution for people like me. Otherwise all these features and options mean nothing to people like me. Another feature that does not work well is after a wash is completed, when I open the door, the drum light does not turn on. The light does turn on when I first open the door to put clothes in. But the light is more needed after the wash is completed than before I put in any clothe. I really don't need the light when I put my clothes in. I do need the light when the wash is completed to find spinned clothing pieces that might get stuck somewhere. So it is stupid that the drum light does not turning on when you open the door after a wash is completed.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love all features

Alivebless 5/1/2017

This been the most exciting product I ever purchased.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

AMAZING!!

justlikequality 5/1/2017

I bought this to replace my 2008 Samsung front load washing machine. What a difference 9 years makes!!! My washing machine is on the 2nd floor and it does no shake the entire house during any of its cycles. In fact, you don't even know when it starts to spin!!! Never thought I would say I'm happy my older one broke!! LUV IT!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value